Bloomberg L.P. Interview Question: How would you measure metrics... | Glassdoor

Interview Question

Global Customer Support Interview New York, NY

How would you measure metrics for success in Customer

  Support? What's the difference between good Customer Support and excellent Customer Support?

Interview Answer

1 Answer


Metrics for success are dependent on whether the problem was solved, procedure was followed, the time in which it was completed and the energy of the representative.

Interview Candidate on Aug 7, 2013

Add Answers or Comments

To comment on this, Sign In or Sign Up.