Boostability Interview Question: How would you respond to an a... | Glassdoor

Interview Question

Client Service Representative Interview Lehi, UT

How would you respond to an angry client?

Answer

Interview Answer

4 Answers

0

Excuse me but may I help you find something! Your looking for

Anonymous on May 14, 2015
0

I'm sorry that your having a bad day but may I help you find something?

Anonymous on May 14, 2015
0

May I help you find something no okay you guys have a wonderful day

Anonymous on May 14, 2015
0

The way I would deal with am angry client is to first off realize that the customer is not mad at me personally and to not take it personally. I'm a firm believer in the customer comes first so what I would do in this scenario is that I would listen to the concerns and complaints of the client, apologize for any inconvenience and said situation might have caused the client and work to offer a solution that will best satisfy the customer. Showing the client that you're willing to listen to their concerns proves to them that Boostability and its employees can handle any adversity that comes their way.

Anonymous on Aug 15, 2018

Add Answers or Comments

To comment on this, Sign In or Sign Up.