I applied online. The process took 2 weeks. I interviewed at Humana (Cincinnati, OH) in May 2013
Interview
Applied online and received email requesting phone interview. Phone interview was about 20 to 30 minutes. Was given information about the position and asked if I wanted to continue to pursue. Continued with interview. Basic "what would you do in this situation" questions. Set up face to face interview. Met with 2 interviewers who asked behavioral questions which seems to be their cornerstone. They stress great service to customer so they want to know how you handle yourself with customers which is more than understandable. Received offer by phone before I returned home.
Interview questions [1]
Question 1
Questions were easy if your honest with your answers.
I applied online. I interviewed at Humana (Winter Haven, FL) in Jul 2024
Interview
First you would do an online interview where you would record your voice and answer some questions then they send a email for a video interview that said it would be with 3 people but there were 2. Was about 40 mins long. The whole interview had the “tell me about a time when” type of questions.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer? How did you handle it?
The process took 4 weeks. I interviewed at Humana (Springdale, OH) in Oct 2018
Interview
The interview process was great. After submitting the application, I completed an online assessment. After that I completed a virtual phone interview (recorded message asks questions and leaves time for you to answer before moving on to the next question). A few weeks later I had a face to face interview with 2 people and that was it!
Interview questions [1]
Question 1
Tell me about a time where you dealt with a customer who was not happy and how you handled the situation.
I applied in-person. The process took 3 months. I interviewed at Humana (Tampa, FL) in Jul 2017
Interview
The whole process was great .I interview with two mangers and another candidate .Application 6/23Phone interview 6/30Face to face 7/12Offer 7/17Start date 8/7. I can't wait to start the new job
