Huntswood Complaints Handler Interview Questions | Glassdoor

Huntswood Complaints Handler Interview Questions

4 Interview Reviews

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Getting an Interview

Getting an Interview
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Complaints Handler Interview

Anonymous Employee
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 2 weeks. I interviewed at Huntswood in February 2012.

Interview

I submitted my C.V for review on an attached link on the Company's website. A few days later, I received a call from requesting that I attend an assessment day. The assessment day consisted of a basic literacy/numerical test in a business suit alongside other hopeful applicants. It was then , followed by a 1 on 1 interview.

Interview Questions

  • Questions were quite generic, nothing to overly tasking.   Answer Question

Other Interview Reviews for Huntswood

  1.  

    Complaints Handler Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Huntswood.

    Interview

    Telephone interview which went badly wrong, I more than qualify for the job I wanted so badly to work for them as money was attractive, But I felt the interviewer didn't believe my last role it was more personal than professional,I was on the phone with recruiter for about 10 minutes. Next time perhaps I will prepare myself better but you can never tell what they will ask you plus I just had finished my temp job night shift I should have not pick up the call

    Interview Questions

    • What type of database did you use on your last role?   2 Answers

  2. Helpful (1)  

    Complaints Handler Interview

    Anonymous Employee in Reading, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Huntswood (Reading, England (UK)) in April 2013.

    Interview

    Very basic, felt more like a discussion about the role. Case study involves finding quality errors in a company letter and writing a response to customer complaint regarding a toaster.

    Interview Questions

  3. Helpful (2)  

    Complaint Handler Interview

    Anonymous Employee in Reading, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Huntswood (Reading, England (UK)) in May 2015.

    Interview

    Easy interview, just asked few question about myself and my cv. I was also asked if I knew anything about PPI... I felt they could have explained to us the job more into details maybe I wouldnt have taken the job. Dont get me wrong I saved a bit but the only issue is you should prepare yourself for mental abuse.

    Interview Questions


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