Hyatt Interview Questions | Glassdoor

Hyatt Interview Questions

Updated Feb 22, 2017
405 Interview Reviews

Interview Experience

Interview Experience
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  1.  

    Marketing Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Hyatt.

    Interview

    Interview was very professional, friendly, not intimidating. Had to take an extensive personality test online which was tedious, and I never got to see the results of that but it's not a big deal.

    Interview Questions

  2.  

    Front Desk Agent Interview

    Anonymous Employee in Minn City, MN
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Hyatt (Minn City, MN) in April 2016.

    Interview

    Phone interview 2 weeks spoke with ops, front desk manager and assistant manger. Then Hr coordinator. Did some skype. Every was nice over the phone, all asked the same questions. Why Hyatt?

    Interview Questions

    • Tell me about your background and why you want to work in hospitality.   1 Answer
  3.  

    Front Office Agent Interview

    Anonymous Employee in Cambridge, MD
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Hyatt (Cambridge, MD) in April 2016.

    Interview

    I applied online and after a week they contacted me to schedule an interview for the next day. I arrived 10 minutes prior the settled time at the HR office, and then one of the managers (which I haven't asked or been told her position) walked me to the front office management office. She complimented my business attire and asked me few casual questions and gave me a brief tour of the regency on the way. At the management office I supposed to be interviewed with two another managers but one was unavailable with another tasks.
    The interview didn't felt like an interview at all, was more like an friendly casual talk. They introduced me themselves with their names, and asked couple questions. By the end they told me that I should be contacted by another person with answers in few days and briefed me with the pay, benefits etc.

    Couple days after I got the email to fill in my information for background check online, and after 3 weeks got called for an appointment of orientation.

    Interview Questions

    • What would you do if a customer is not satisfied and complaining about the service?   1 Answer
    • What is your weakness   Answer Question
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  5.  

    Assistant Food and Beverage Manager Interview

    Anonymous Employee in Blacksburg, VA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Hyatt (Blacksburg, VA) in April 2016.

    Interview

    I went through my university and met with a recruiter from Hyatt. After meeting with her she gave me an interview the day afterwards. After the interview I applied via Hyatt website that the recruiter gave me access to. I waited 3 weeks and then the recruiter called me and offered me a job within Hyatt for CMT program that lasted 7 months. Going through the CMT program is an interview in itself to see if they want to hire you to stay after your program has ended. After my CMT program I received an offer to work as an assistant manager for Hyatt for that particular property.

    Interview Questions

  6. Helpful (3)  

    Customer Service Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Hyatt.

    Interview

    Interviewed with HR first over the phone. Then interviewed with Dept Manager and Dept Head o the same day. Process is easy and simple and all were friendly. Questions are expected for any customer service position.

    Interview Questions

  7. Helpful (22)  

    Gallery Host Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Hyatt.

    Interview

    The hiring manager will conduct your interview in the front lobby in front of other employees and guests. They will ask you a few basic customer service based scenarios to see how you would respond to realistic scenarios. Then they will talk about themselves and their view of the company then not ask if you have any questions to ask.

    Interview Questions

    • What would you do if you were the only gallery host and there was a long line of people wanting coffee/food and to check-in and a few guests were getting agitated?   2 Answers
  8.  

    Accounting Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Hyatt.

    Interview

    I applied online and was contacted a few days later by HR. The interview was typical and not too intimidating. I interviewed with several different managers and did not know who I would be directly working for until I was hired. I received an offer within a few days.

    Interview Questions

    • Past experience and why should we hire you for the position?   Answer Question
  9.  

    SPA Concierge Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    they asked pretty basic questions and used the STAR criteria. I interviewed with a very friendly HR associate and she was an alum of where I go to school so it was very easy to relate to her. Good experience overall, and not at all intimidating.

    Interview Questions

  10.  

    Front Desk Agent Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Hyatt (Chicago, IL) in March 2016.

    Interview

    Applied online, attended job fair,interviewed in person, offered online interview. Originally applied for one front office job, then another at a location in the city. I am currently being considered for two positions, the processes differe slightly.

    Interview Questions

    • Are you able to handle busy and stressful times, S they often occur at the same time?   Answer Question
  11.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Huntington Beach, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Hyatt (Huntington Beach, CA) in March 2016.

    Interview

    applied online, was called within two days for an interview with HR. i arrived on time. turned out they were doing multiple interviews at a time not just for my position but others as well. instead of interviewing with HR, i was directly introduced to the front desk manager who asked me basic questions about my past work experience and customer service skills. we talked for about 20 minutes and then i was told to hang tight until the assistant director of rooms could arrive to talk to me. we chatted briefly about why i wanted to work for the company and then finished by talking about when i would be able to start if offered the job. i was also informed that i was the first of 8 interviews for the position i applied for. i am currently waiting for a response on whether i will get the job or not.

    Interview Questions

See What Hyatt Employees Are Saying

Star Star Star Star Star   Current Front Desk Agent in Charlotte, NC

Pros: “Hyatt really looks out for their employees. The benefits (for non-franchise) add a good $5k to your salary. Go to college get an extra $1k. Staff at out location isn't so big, so it...”“Hyatt really looks out for their employees. The benefits (for non-franchise) add a good $5k to your salary. Go to college get an extra $1k. Staff at out location isn't so big, so it feels like a team and like a family (with some bad kids every once in a while).” – Full Review

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