Rosewood Hotels & Resorts Interview Question: I was told the previous manag... | Glassdoor

Interview Question

SPA Manager Interview Menlo Park, CA

I was told the previous management was disliked and had

  been forced out by the current team. I was asked how I would address the issues within the team and gain their trust.

Interview Answer

1 Answer


This question, while not unexpected in one sense- how to earn trust- threw me because they were revealing negative information in the job interview.
I answered as if the negative information had no bearing and explained I would come in as a sponge and absorb as much as possible in the beginning, changing nothing and learning personalities before attempting to make effective change. Of course, I would follow the direction of my leader if change was directed.

Interview Candidate on Jun 12, 2012

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