IBM Technical Support Engineer Interview Questions | Glassdoor

IBM Technical Support Engineer Interview Questions

Updated May 17, 2017
29 Interview Reviews

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Helpful (41)  

Technical Support Engineer Interview

Anonymous Interview Candidate in Atlanta, GA
No Offer
Positive Experience
Average Interview

Application

The process took 1 day. I interviewed at IBM (Atlanta, GA) in October 2010.

Interview

IBM corporation called me,I schedule a phone interview. The guy asked me if i was ready for some Technical questions, off course i said yes. Asked about 25 Technical questions.

I Didn't answer enough correct,he told me right away. He was pretty respectful and told me what i need to revise for future opportunity.

Interview Questions

  • what is different btw TCP/IP and UDP
    whats DNS?
    Whats a Router?  
    Answer Question
  • 3 way hand-shake?
    What's NAT
    some Linux commands?
    What's a subnet  
    Answer Question

Other Interview Reviews for IBM

  1. Helpful (10)  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at IBM (Atlanta, GA) in August 2010.

    Interview

    My interview consisted of the interviewer going down a list of questions to assess my level of skills for doing the job for which I was applying for. The interviewer wanted very detailed answers.


  2. Helpful (2)  

    Technical Support Engineer Interview

    Anonymous Employee in South Goa (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at IBM (South Goa (India)).

    Interview

    1st round was the Free speech round where you would be given a atopic to speak on and you have to speak on it for atleaat about 5 minutes.
    2nd round : Telephonic conversation round again included a situation based conversation.
    3rd round : Telephonic Technical interview, included basic networking and computer hardware concepts
    4th round : HR round was the last round

    Interview Questions

    • Tell me about yourself and why you want to join IBM?   1 Answer

  3.  

    Technical Support Engineer Interview

    Anonymous Employee in Bengaluru (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at IBM (Bengaluru (India)) in April 2017.

    Interview

    The interview consisted of three rounds-
    1. General screening by the IBM HR - Self introduction only here generally.
    2. Second was English voice and accent test - thought process, fluency and accent tests where you would be asked to speak on a few topics. You would be marked on 5 or 10 in these tests, i believe.
    3. Third was the Operations Manager round you are asked some basic troubleshooting questions and checked for your stability and attitude. A Tip here: Remember to remember the manager's name as thanking him by name at the end of the round works miracles. "The sweetest sound in the world for a person is the name of his/her name" ;)

    Interview Questions

    • Basic troubleshooting questions on technical knowledge. All other queries are directed towards character assessment.   1 Answer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (3)  

    Technical Support Engineer Interview

    Anonymous Employee in São Paulo, São Paulo (Brazil)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at IBM (São Paulo, São Paulo (Brazil)).

    Interview

    Process was long, but in general it was good. Interview was done in person at IBM office, a test was also done to validate the technical and English knowledge. Some phases were done via Phone with the team located in the US.

    Interview Questions


  6.  

    Technical Support Engineer Interview

    Anonymous Employee in Chennai (India)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at IBM (Chennai (India)) in December 2016.

    Interview

    It was,campus pool interview. We had to wait right from the morning to evening to start the interview. The first round was a group discussion round. There were 15 members in each group. The only person selected from my grp was me. They selected only one person frm each grp. The second round was telephonic rnd. Communication skills were highly checked. Third round was also a telephonic rnd with hr manager. Technical questions based on n/w , ip address etc., were asked

    Interview Questions

    • Wat do u answer if u dont get connected to internet.
      Tell me about women empowerment.
      Why is education important.  
      1 Answer

  7. Helpful (11)  

    Technical Support Engineer Interview

    Anonymous Employee in New Delhi (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at IBM (New Delhi (India)) in October 2016.

    Interview

    Fluent , Friendly and completely professional. PI consisted of very comfortable environment and entire process was felicitated as described before. no time lags at any point and results declared in time span of few minutes post each round.

    Interview Questions

    • 1- What are your Hobbies?
      2- Why do you want to join IBM?  
      Answer Question

  8.  

    Technical Support Engineer Interview

    Anonymous Employee in Bengaluru (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at IBM (Bengaluru (India)) in September 2015.

    Interview

    It was a one whole day process started at 8.30AM to 9.30PM. As they wanted to finish the entire process in a single day. There were 4 rounds 1)Aptitute 2)1 on 1 3)Technical and finally 4) HR.

    Interview Questions

    • If you don't get this Job what I am going to do?   1 Answer

  9. Helpful (42)  

    Technical Support Engineer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at IBM (Hyderabad (India)) in February 2015.

    Interview

    the process took one day , i interviewed at IBM hyd mindspace. It started with batches of 50 entering the premises and each person is given to talk about a topic given by the employer. i was asked to just introduce myself. out of the 50 odd people 4 people we're selected.
    the next round was a face to face interview, i faced a little difficulty towards the end of the round when the HR looked straight into my face and asked me "not to repeat the mistake i have made today , and if i did repeat it , the companies wouldn't give me a single chance to join them" i was taken aback by his comment , i couldn't understand why he said that and back out of the room disappointed. but to my surprise i did clear that round, i guess the HR was checking on how i would react to such statements , i guess.
    the next round was a telephonic round, where they ask you very simple questions about the computer. you are assured a job once you have cleared the second round , do not worry about the telephonic round. these three rounds and the results being announced took place from 10am-8pm.

    Interview Questions


  10. Helpful (21)  

    Technical Support Engineer Interview

    Anonymous Employee in Bengaluru (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at IBM (Bengaluru (India)) in December 2014.

    Interview

    First round is the face to face interview about yourself in the presence of other applicants.Second round is a technical round over the phone. Third round is more or less a voice and accent round over the phone after a training in voice and accent for a week.

    Interview Questions

    • About oneself, Technical questions about operating systems and the internet.   Answer Question

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