ICICI Bank Customer Service Officer Interview Questions | Glassdoor

ICICI Bank Customer Service Officer Interview Questions

7 Interview Reviews

Experience

Experience
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Getting an Interview

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Customer Service Officer Interview

Anonymous Employee in Thane (India)
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. The process took 1 day. I interviewed at ICICI Bank (Thane (India)) in May 2015.

Interview

I have to gone through apttitude exam...we were 20 candidates in which only 10 got selected after that 2 nd round was HR where they had ask questions on CV after that final round was by manager where they asked domain knowledge..

Interview Questions

Negotiation

nothing

Other Interview Reviews for ICICI Bank

  1. Helpful (1)  

    Customer Service Officer Interview

    Anonymous Interview Candidate in Chennai (India)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at ICICI Bank (Chennai (India)).

    Interview

    Went through processs of IFBI, Had classes and some course work helped to join ICICI.

    Interview Questions


  2.  

    Customer Service Officer Interview

    Anonymous Employee in Vijayawada (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at ICICI Bank (Vijayawada (India)) in February 2013.

    Interview

    I must say the interview was very casual and very friendly. It was happened in the business hours. No technical questions. Mostly they look how well you behave in a great sales driven environment. Because, the job is so pressure. They look for the skills whether u possess or not required for the great performance in the job.

    Interview Questions

  3. Helpful (5)  

    Customer Service Officer Interview

    Anonymous Employee in Mumbai (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at ICICI Bank (Mumbai (India)).

    Interview

    telling all the policies .

    Interview Questions

    • why did u left the previous job
      where do u look your self in icici bank.   Answer Question

    Negotiation

    Its the bank name and the services and the goodwill of the bank


  4. Helpful (1)  

    Customer Service Officer Interview

    Anonymous Employee in Thane (India)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at ICICI Bank (Thane (India)) in July 2012.

    Interview

    1. Aptitude test- Useless and very easy
    2. Personal Interview- This is something where they check the communication skills.
    3. HR round- This is very they confirm that you are selected and what is the expectation of the company from you.

    Interview Questions

    • 1. Tell me about Yourself
      2. What you know about ICICI?
      3. What is the role of CSE as per you?
      4. Tell me about one of your hobby or project in hindi?
      5. Will you be comfortable with rotational shifts?   1 Answer

  5. Helpful (1)  

    Customer Service Officer Interview

    Anonymous Employee in Mumbai (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at ICICI Bank (Mumbai (India)) in March 2011.

    Interview

    written test - interview round - health check up

    Interview Questions


  6. Helpful (2)  

    Customer Service Officer Interview

    Anonymous Employee in Nagpur, Maharashtra (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at ICICI Bank (Nagpur, Maharashtra (India)) in February 2010.

    Interview

    the inviroment in icici bank at the time of working its very supportive i never see this kind of inviorment any other private industry

    Interview Questions

    • how many digit of icici bank credit card?   1 Answer

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