IHG Hotels and Resorts Customer Care Representative Interview Questions

Updated Jun 15, 2021

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Interviews at IHG Hotels and Resorts

Experience
Positive100%
Getting an Interview
Applied online75%
Employee Referral25%
Difficulty
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Average
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Interviews for Top Jobs at IHG Hotels and Resorts

IHG Hotels and Resorts

Anonymous Employee in Manila, Manila, Manila

Accepted Offer
Positive Experience
Average Interview
Application

I applied through an employee referral I interviewed at IHG Hotels and Resorts (Manila, Manila, Manila) in Jun 2021

Interview

It was mostly basic trying to get to know you. Questions like where do you see yourself in 5 years... And more on discussing what salary range you have benefits and also if you are okay with working graveyard...

Interview Questions
  • Tell me something that isn't on your resume How did you hear about this opening
    Answer Question
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IHG Hotels and Resorts

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at IHG Hotels and Resorts

Interview

Single manager interview. Similar to other call center interviews, you must answer basic questions such as how you handle stressful situations. You must also do a mock call. Overall very straight forward process. Research typical IHG information such as what the company standards for and what they actually do and you will be fine.

Interview Questions
  • How did you handle a stressful situation at your previous job?
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IHG Hotels and Resorts

Anonymous Employee in North Charleston, SC