IKEA ECommerce Chat Advisor Interview Questions | Glassdoor

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IKEA ECommerce Chat Advisor Interview Questions

Interviews at IKEA

1 Interview Review

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ECommerce Chat Advisor Interview

Anonymous Employee in Baltimore, MD
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at IKEA (Baltimore, MD) in December 2013.

Interview

The interview process was straight-forward and friendly. I was interviewed by two eCommerce supervisors: Tymesha Nettles and Marcus Turner. For my first year and a half, I worked as a Store Service co-worker. I eventually received the eCommerce Chat position.

Interview Questions

  • Describe a moment when you had a difficult customer, but they were pleased with your service by the end of the call?   1 Answer
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