IKON Customer Service - Second Tier Interview Questions | Glassdoor

IKON Customer Service - Second Tier Interview Questions

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Customer Service - Second Tier Interview

Anonymous Interview Candidate in Phoenix, AZ
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at IKON (Phoenix, AZ) in March 2012.

Interview

on-line application, followed by instant phone interview with a few questions about your previous job, then an on site panel interview with 10 or more questions that are based on specific experiences from your last job. such as " Give an example of a mistake you made, how you handled it, and what you learned from it".

Interview Questions

  • What was the biggest mistake you made on a job and how did you handle it?   Answer Question
  • What would your former boss say about you generally?   Answer Question
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