IRS Collections Agent Interview Questions | Glassdoor

IRS Collections Agent Interview Questions

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Collections Agent Interview

Anonymous Interview Candidate in Seattle, WA
No Offer
Neutral Experience
Difficult Interview

Application

I applied online. The process took 1 day. I interviewed at IRS (Seattle, WA) in June 2007.

Interview

Inteview process involved a presentation by IRS personnel regarding the position and the interviewing process. After the presentation, each candidate was interviewed in a private interview by two IRS personnel. The agents read from a list of questions. Questions typically began with "How would you reply to a taxpayer who said/did _____." After the interview, each candidate participated in a mock telephone conversation in which the candidate played the role of an IRS collection agent and the caller played the role of an irate taxpayer.

Interview Questions

  • How would you respond if the taxpayer said a lien on his property would prevent him from obtaining the money necessary to pay the taxes.   Answer Question
  • How would you respond if you saw a gun stored on top of the taxpayer's refrigerator.   Answer Question
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