CVS Health Interview Question: If a customer had a complaint... | Glassdoor

Interview Question

Shift Supervisor B Interview Lake Jackson, TX

If a customer had a complaint about an employees conduct

  how would you handle the situation?
Tags:
analytical
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Interview Answer

2 Answers

5

I explained that I would take the employee to the side and ask them what had happened and then explain there was a complaint and either provide behavioral coaching or whatever the situation called for from there.

Interview Candidate on Dec 20, 2014

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