Apple Interview Question: If someone called in and stat... | Glassdoor

Interview Question

At Home Advisor Interview Denver, CO

If someone called in and stated that their computer would

  not connect to the internet what troubleshooting steps would you go through. This isn't a difficult question but it is the most difficult they asked.

Interview Answer

2 Answers

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-turn the wifi off wait 10 seconds then turn it back on
-reset modem
-power down modem wait 10 seconds the power it back on and check connection
-also try powering down the actual computer

Anonymous on Dec 11, 2013

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