Barnes & Noble Interview Question: If you were helping a custome... | Glassdoor

Interview Question

Bookseller Interview Rochester, NY

If you were helping a customer at the customer service

  desk, and then the phone rang, what would you do.

Interview Answer

1 Answer


I gave the incorrect answer - I said I would juggle the customers and try to help the one on the phone immediately if it was an issue that could be helped quickly. The correct answer was first-come, first-served.

Interview Candidate on Dec 28, 2012

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