Cox Communications Interview Question: In the interview for this spe... | Glassdoor

Interview Question

Production Support Specialist Interview Oklahoma City, OK

In the interview for this specific job there is often a

  technical troubleshooting test with a live computer. I found this difficult because of the lack of instruction provided by the interviewer. I didn't feel comfortable opening the case of a computer without permission. However this is what is expected.

Interview Answer

1 Answer


Troubleshoot the computer as you would any computer, be verbal and tell them what you are doing as you do it and, why. Like you are taking notes for a work log on.

Interview Candidate on Jan 24, 2013

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