Salesforce Interview Question: In your opinion - What is one... | Glassdoor

Interview Question

Account Executive Interview

In your opinion - What is one of the most valuable products

  SFDC offers?

Interview Answer

2 Answers


Service Cloud - The ability for a company to secure immediate user feedback via social media is invaluable. Further the ability to immediately address a customer's concern via social media creates cheerleaders rather than detractors. (actual answer much longer but you get the gist)

Interview Candidate on Mar 3, 2013

Service cloud is more geared to mobile service indiviuals worling in the field or as CSRs on the phone. Social or chatter has little to do with gathering social feeds on customer concers. You are speaking of the Radiany 6 social listening componets for the marketing cloud. Get you facts straight!

Helloooo on Mar 3, 2014

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