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      InfoCision

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      CSR Interview

      Nov 3, 2023
      Anonymous Interview Candidate
      Dayton, OH
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at InfoCision (Dayton, OH) in Nov 2023

      Interview

      Remote Customer Service Agent-, you are requested to go to a website to run a systems check on your computer to make sure your system meets their standards. Once there it tells you to uninstall your internet security because it is not compatible with their systems. That is a big RED FLAG.

      Interview questions [1]

      Question 1

      Tell me something about yourself?
      Answer question

      Other CSR Interview Reviews for InfoCision

      Customer Service Representative Interview

      Sep 30, 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at InfoCision

      Interview

      The interview was a one way interview on spark hire & they ask straight to the point questions that align with the job, no foolish questions. Easy smooth process from application to onboarding process.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to de-escalate a situation.
      Answer question

      Customer Service Representative (CSR) Interview

      Sep 21, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at InfoCision in Sep 2024

      Interview

      You fill out a basic online application process. After which they send you an email to download to your PC to test your internet speed. If you pass both, they send a simple questionnaire.

      Interview questions [1]

      Question 1

      What would make you a good fit for our team?
      Answer question

      Customer Service Representative Interview

      Apr 15, 2024
      Anonymous employee
      Mississippi State, MS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at InfoCision (Mississippi State, MS) in Apr 2024

      Interview

      Easy process and smooth. I don’t have anything negative to say. Everything was done by email and there was instant communication. I was given an email address if i had any issues or questions.

      Interview questions [1]

      Question 1

      Am i reliable and dependable
      Answer question

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