Innovation First Notice Customer Service Representative Interview Questions | Glassdoor

Innovation First Notice Customer Service Representative Interview Questions

3 Interview Reviews

Interview Experience

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Customer Service Representative Interview

Anonymous Employee in Schaumburg, IL
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied in-person. The process took 1 day. I interviewed at Innovation First Notice (Schaumburg, IL) in December 2013.

Interview

i scheduled an interview via email because i needed a job and i heard my friend worked for insurance. so i set up the interview walked in went into an office with a manager and answered some generic questions then filled out the application and multiple tax forms and instantly got the job

Negotiation

non existant

Other Interview Reviews for Innovation First Notice

  1.  

    Customer Service Representative Interview

    Anonymous Employee in Springfield, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Innovation First Notice (Springfield, MA) in May 2012.

    Interview

    Went in during a job fair and filled out an application, then took a typing and spelling test. Since I passed I was given a customer service packet to study for a week and came back to take a written test and phone test (simulated situations, very awkward) about the packet. I passed those and had a 1:1 interview. The interviewer passed my application onto HR and they called to recheck my availiability and then offered me the job for the next day. The tests were pretty easy, even though the phone test was very awkward.

    Interview Questions

    Negotiation

    No negotiation.

  2.  

    Customer Service Representative Interview

    Anonymous Employee in Springfield, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Innovation First Notice (Springfield, MA) in February 2010.

    Interview

    Its a small Human Resources Crew comprised of a Hiring Manager and an Assistant. Interview comprises of a brief typing test for Customer Service Representative job, followed by an awkward voice test.

    Interview Questions

    • Are you available for the training M-F for the entire training?   Answer Question

    Negotiation

    Not much of a negotiation phase, after 1 brief 1-1 interview with the Call Center Manager hadly anything challenging its a go. Job offer right on the spot

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