Insurance Australia Group Interview Questions | Glassdoor

Insurance Australia Group Interview Questions

Updated May 22, 2017
15 Interview Reviews

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  1.  

    Claims Consultant Interview

    Anonymous Employee in Brisbane (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Insurance Australia Group (Brisbane (Australia)).

    Interview

    Psychometric testing to be done online during given time frame , interview face to face with panel and phone interview before and had to do a mock call as well.

    Interview Questions

    • Example of going beyond customer expectations   1 Answer

  2.  

    Customer Service Officer Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Insurance Australia Group (Melbourne (Australia)) in January 2017.

    Interview

    1. Apply online with your resume + cover letter and just fill out some general details

    2. Few days later, received an email for a virtual phone interview. Basically 9 questions - mix of behavioural and scenario-based questions. Recommended to spend 15 minutes but there's no time limit and you were allowed to re-record an infinite amount of times.

    3. Invitation to a face-face (2 on 1) - About 8-9 behavioural questions

    There was no questions about why you wanted the role, what you know about them or whether you had any interest in financial services.

    Interview Questions

    • Q) A time you delivered exceptional/outstanding customer service
      Q) A time when you had to deal with a difficult co-worker. What did you do?
      Q) Tell me about your roles and duties in your most recent job  
      Answer Question

  3.  

    Senior Security Analyst Interview

    Anonymous Employee in Sydney (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Insurance Australia Group (Sydney (Australia)) in July 2016.

    Interview

    Applied online. Recruitment agent was very courteous and helpful in scheduling quick v-con interview with people based in Melbourne. Just one round of technical-cum-managerial interview. I was told the outcome straight away. Got offer letter within a week. Best part was that at that point of time, they waited for 2 months for me to join.

    Interview Questions


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  5.  

    Architect Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Insurance Australia Group (Melbourne (Australia)) in February 2016.

    Interview

    Applied online, then got invited for phone interview which asked a couple questions, then got invited for another interview face to face which involved group activities. Overall was a average interview experience.

    Interview Questions

    • Brief introduction , then straight in the both general and specific questions.

      I believe they were brain raping to pick ideas from other companies, I don't believe they have clear understanding what they are up-to.  
      1 Answer

  6.  

    Graduate Developer Interview

    Anonymous Interview Candidate in Auckland (New Zealand)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Insurance Australia Group (Auckland (New Zealand)) in September 2015.

    Interview

    HR would have a Telephone Screen at first. You can choose the time online, so don't worry about that.
    The face-to-face interview including, but not limited to:
    1. Behavioral Questions: the usual stuff,
    2. Technical Questions: not much,
    3. Team Activity,
    4. Scenario Analysis

    Interview Questions


  7. Helpful (1)  

    Customer Claims Consultant Interview

    Anonymous Employee in Potts Point (Australia)
    Accepted Offer
    Positive Experience

    Application

    The process took 6 days. I interviewed at Insurance Australia Group (Potts Point (Australia)) in July 2016.

    Interview

    Applied online got call from Hays for first round of interview . Successful candidates wer asked to come fr assessment ... Assessment started with HR's presentation then a group activity happened (hr keeps note on ur team management and communication skills) next is an online assessment of 30 mins and then the HR will take one on one interview along with a mock call .If successful you will be sent to IAG's office in paramatta for final round .this will be a 2:1 interview ... Interviewers will ask behavioural questions and will take notes of ur answers.

    Interview Questions


  8.  

    Senior Manager Interview

    Anonymous Employee in Singapore (Singapore)
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Insurance Australia Group (Singapore (Singapore)) in May 2014.

    Interview

    Initially teleconferences ( as located in a different country) followed by video conference and then face to face. After that, a further interview with panel. No further testing was required as I satisfied the key requirements.

    Interview Questions


  9.  

    Business Analyst Interview

    Anonymous Interview Candidate in Auckland (New Zealand)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Insurance Australia Group (Auckland (New Zealand)) in September 2015.

    Interview

    Applied online, then got invited for phone interview which asked a couple questions, then got invited for another interview face to face which involved group activities. Overall was a good interview experience.

    Interview Questions

    • Example of a technical experience you've encountered before   Answer Question

  10.  

    Digital Labs Graduate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Insurance Australia Group.

    Interview

    They require me to record a 90 seconds video to upload to YT or Vimeo. I understand the video can be set as "unlisted" however it really bugs the hell out of me in terms of privacy. This is also the first company in my experience that requires me to upload to a public platform which seems very cheap to me, since all other companies use online interview platforms. Moreover, that "challenge"? See the interview question below, I think they are just trying to get free ideas. Terrible. I decide not to proceed my application.

    Interview Questions

    • You have been given a grant of $100,000 to Help make your Community a Safer Place. Utilising your education and experience come up with an innovative idea how you would utilise the money.   Answer Question

  11.  

    Actuarial Analyst Interview

    Anonymous Interview Candidate in Sydney (Australia)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Insurance Australia Group (Sydney (Australia)) in August 2014.

    Interview

    It was a straightforward process. Submitted resume on their careers section. Phone interview with HR. Called in for an interview with two managers.
    Never got back to me. After I chased up, I was rejected the next day.

    Interview Questions

    • Some behavioral questions and some technical questions.
      Explain GLMs.
      How will you manage a team?  
      Answer Question

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