InterContinental Hotels Group Interview Questions | Glassdoor

InterContinental Hotels Group Interview Questions

Updated Jul 11, 2017
74 Interview Reviews

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  1.  

    Senior User Experience Designer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a staffing agency. I interviewed at InterContinental Hotels Group in July 2017.

    Interview

    I was contacted through a staffing agency (no surprise nowadays). After about a week I was contacted with a design challenge to redesign the site within a week. Already for one person this is a unicorn challenge but I see where they want to see design as a whole. Once announced a phone screening interview of only thirty minutes was given. This was in no way enough for me to present my solutions and ask questions. They wanted to know more of the design and not allow a chance to actual answer company questions that are important to a first interview. Afterwords they provided no feedback on any part of the presentation so you will have no bearing as to where you need to improve or focus.

    Interview Questions

    • What was your design process?   1 Answer

  2.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Anaheim, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at InterContinental Hotels Group (Anaheim, CA) in April 2017.

    Interview

    Interviewer simply read from a handout of interview questions she had mainly situational and personality questions, and recorded all of my answers in her notebook, rarely made eye contact.

    Interview Questions

  3.  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 7 weeks. I interviewed at InterContinental Hotels Group.

    Interview

    Initial screening with human resources recruiter was positive. Great interview questions which made it engaging. Was informed that I would be moving to the next steps in the interviews and would receive a communication by the end of the week. After a week, no response from human resources or hiring manager. Reached out several times (via email and phone) and still was told someone would reach out for an interview. Final response (6 weeks later), recruiter informed me "your application is with the hiring manager and we are only a recruiting company to help with the screening, we don't work for IHG". Shame to keep someone's hope up thinking they are moving to the next steps and then find out that you didn't interview with a company employee.

    Interview Questions


  4. Helpful (2)  

    Technical Architect/Development Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at InterContinental Hotels Group (Atlanta, GA) in February 2017.

    Interview

    A 30 minute phone screen was scheduled. I had previously spent perhaps 30 minutes in conversation with a recruiter who knew the interviewer on a personal basis. 10 minutes were used skipping down my resume. 15 minutes were spent on describing how I would improve the performance of scrum teams. This was posed as an abstract question with no technical fill-in to support any conclusion. The interviewer let it be known at one point that developers were "spending his employers money." There was the implication that IHG was getting nothing for that.

    I attempted to gently suggest that many IT issues begin with managers, hoping to elicit the management context in which developers were performing at what was described as 25% of expected output. My interviewer appeared to be Type A in panic mode.

    In the last 5 minutes I obtained enough information through a question that indicated to me where performance issues for developers flowed from. A sad situation like so many other IT related stories in America. Just sad.

    Interview Questions

    • Scrum teams or pods were described as meeting 5 of 20 a point metric in completing expected work during two week sprints. I do not know if the performance shortfalls were discussed in daily standups. I do not know if there were reflections at the end of a sprint. This scenario was described then the question posed: how would you improve performance? After this being asked the third time, I finally replied "well three strikes and you are out I suppose." Frustrating. But then to key to the performance issues fell in place -- for me. Perhaps the question should have been: tell me how to solve this, then you can go on your way. :-)   Answer Question

  5.  

    Assistant Restaurant Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at InterContinental Hotels Group (Atlanta, GA).

    Interview

    It was an open call interview process in two stages. I spoke with a human resource manager then was passed to the restaurant and General manager. We discussed my resume and basic interview questions.

    Interview Questions

    • How was you handle a customer complaint.   1 Answer

  6. Helpful (1)  

    Project Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at InterContinental Hotels Group (Atlanta, GA) in January 2017.

    Interview

    Process was frustrating because I had heard so many good things about IHG. Brief phone interview (30 minutes) was set up by a recruiter who slipped and said "Are you the internal candidate?". On the day of the interview, the hiring manager was 20 minutes late calling and then asked to reschedule the call. For the second call, the manager was 15 minutes late. Questions were very easy and the manager told me my skillset was rare and hard to find. They told me they would contact candidates the next week. Then, total silence. I followed up with the recruiter with no answer. I found out by checking their website that the position was filled. Very disappointing because the job sounded great.

    Interview Questions

    • What do you know about our company? Have you worked with an international company before?   Answer Question

  7.  

    Front Desk Interview

    Anonymous Interview Candidate in Palmdale, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 days. I interviewed at InterContinental Hotels Group (Palmdale, CA) in January 2017.

    Interview

    Was a group interview, over 100 applicants. Fill out app, went to room for on spot interview about hour later. Interviewer was friendly, it was a good opportunity to speak with the company. I was informed there would be a call back to speak to mgmt if they liked you.

    Interview Questions

    • How you be a good fit?
      What type of experience do you have?
      Willing to submit to drug test?   Answer Question
  8. Helpful (1)  

    Campaign Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at InterContinental Hotels Group (Atlanta, GA) in December 2016.

    Interview

    Interviews are phone screen with HR, phone screen with hiring manager and then in-person with usually the hiring manager and then closest working team members or stakeholders. They usually don't go much beyond 3 rounds for mid-level roles.
    A word to the wise: they tend to hire internally 9/10 times, which is great for current employees but makes it very tough to get in the door. Having an employee refer you for a role can help.

    Interview Questions

    • Background questions, usually want to know specific examples of leadership, getting through tough situations etc.   Answer Question

  9.  

    Hotel Standards Specialist Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at InterContinental Hotels Group (Atlanta, GA) in December 2016.

    Interview

    Six phone and/or Skype interviews were conducted where objective questions were asked. During the final phase, a case study was given where I was asked to write an essay describing how I would resolve the situation.

    Interview Questions

    • Are you agreeable to the 90% travel that is required for this position?   1 Answer

  10.  

    Housekeeping Manager Supervisor Interview

    Anonymous Interview Candidate in Milwaukee, WI
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at InterContinental Hotels Group (Milwaukee, WI) in November 2016.

    Interview

    I applied for the position that was offered which was part time supervisor. I was told that there wasn't any other openings because there was already another part time supervisor that works weekends. I accepted the offer with a $2 raise on the days of supervising. Now 2 more part time supervisors have been hired with $1 more pay than me and they have no seniority/ experience.

    Interview Questions

    • Would you like to go to another affiliated property?   1 Answer
    • Why do you want this position?   1 Answer

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