InterContinental Hotels Group Interview Questions | Glassdoor

InterContinental Hotels Group Interview Questions

Updated Jul 17, 2017
262 Interview Reviews

Experience

Experience
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Getting an Interview
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Candidate Interview Reviews

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  1.  

    Front Desk Manager Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at InterContinental Hotels Group (San Francisco, CA) in December 2015.

    Interview

    Applied through IHG and received an interview
    Showed up at the front desk and talked to a very professional Director of the Front desk in her back office. She was very kind, the office was small and very bare. It was weird to interview in the evening, after a long day of 2 other interviews it was hard to concentrate. For some reason I perform a lot better in daylight. Also she was called away to the front desk 2x during the interview which I understand as they need help and obviously they are hiring for that position, but it hard staring at the ceiling for 5 minutes and then to become super enthusiastic again.

    Interview Questions

    • What reservation systems are you familiar with?
      Do you mind working at night?
      How do you deal with a bad customer?   1 Answer

  2.  

    Anonymous Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at InterContinental Hotels Group (New York, NY) in December 2015.

    Interview

    First round with HR over the phone, then with Asst Director of Finance and Director Of Finance, basic introduction about the company and the Role. discussed experience and expectation from the candidate, role and responsibilities.

    Interview Questions

  3.  

    Guest Service Representative Interview

    Anonymous Employee in Athens, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at InterContinental Hotels Group (Athens, GA) in November 2015.

    Interview

    It touched on the skills that I brought to the table, with emphasis on customer service. The questions were phrased in such a way that you must answer them from a customer service standpoint

    Interview Questions


  4.  

    Operations Manager Interview

    Anonymous Employee in Honolulu, HI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at InterContinental Hotels Group (Honolulu, HI).

    Interview

    I had applied for a different position and it was below my minimum acceptable pay scale but he GM kept my resume on file and called me when a better position came open

    Interview Questions

    • We had previously interviewed so there were few other questions to be asked. It was more of a one on one interview where the expectations were presented to me and I accepted them gladly.   Answer Question

  5.  

    Assistant Front Office Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at InterContinental Hotels Group in October 2015.

    Interview

    I applied online. HR manager called me to set up a time for a skype interview. The interview lasted for an hour and half...
    He was very professional and asked me so many questions about leadership, communication, and experiences.

    Interview Questions


  6.  

    Housekeeper Interview

    Anonymous Employee in Cambridge, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at InterContinental Hotels Group (Cambridge, MD).

    Interview

    Very inviting and brief. I was asked about my experience, ability, commitment and teamwork. They were looking for people who fit in with the current staff as well as those who could work unsupervised if needed.

    Interview Questions

    • How long have you been in the field?
      Personality questions.
      Availability?
      Goals?   1 Answer

  7.  

    Banquets Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Interview

    First interview with HR and didn't get the job I wanted. They offered me another position and i was interviewed with the Beverage Director and Banquet Manager. They asked me a bunch of questions like always in a interview and just answer them as best as you could. They also ask you about customer service experience since you are dealing with customers or guests.

    Interview Questions

  8.  

    Segment Sales for IHG America Sales Interview

    Anonymous Interview Candidate in Asheville, NC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at InterContinental Hotels Group (Asheville, NC) in September 2015.

    Interview

    On line application with a Personality Screening Test, then a phone screening with an HR person and then a phone interview with the Hiring Manager. I was then supposed to have a face to face, but the job was put on hold.

    Interview Questions

    • What makes you a good sales person?   1 Answer

  9. Helpful (5)  

    New Business Development Interview

    Anonymous Employee in Dunwoody, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at InterContinental Hotels Group (Dunwoody, GA).

    Interview

    Someone emailed me for an in-person interview. I met with the Director, it went well and pretty casual. I just described my past experience within the industry. After that, I had a 2nd "meeting" not so much of an interview with another person on the team. Both times, it was more casual

    Interview Questions

    • Tell me about your work education and how it can benefit this role   Answer Question

    Negotiation

    Definitely negotiate - Worst thing that will happen is they will say no..


  10.  

    Custodial Worker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at InterContinental Hotels Group.

    Interview

    Applied online using the government website and received a phone call to set up an in person interview. After going to the interview a few days or week after got the offer call. Had to take a physical test.

    Interview Questions


See What InterContinental Hotels Group Employees Are Saying

StarStarStarStarStar   Former Server/Busboy/Cashier/Food Prep in Kansas City, MO

Pros: “I was able to meet a lot of great people.”“I was able to meet a lot of great people.” – Full Review

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