The Home Depot Interview Question: Interviewer acting as custome... | Glassdoor

Interview Question

Lot Associate Interview Harlingen, TX

Interviewer acting as customer: "Hello, I am frustrated

  with my dog. He runs around in puddles of mud and comes in and creates a big mess all over the carpet. I don't know what to do with him anymore. I'm frustrated. Can you help me?"

Interview Answer

1 Answer


Give information about what you need to build a dog house and how to build it to the best of your knowledge; suggest new carpet or materials for cleaning carpet; remind the customer of services offered by The Home Depot online and in-store (i.e. how-to clinics, The Home Depot website). Ask the customer if they need extra information. Listen closely to the customer.

Interview Candidate on Jun 28, 2010

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