Intuit Interview Questions in Reno, NV | Glassdoor

Intuit Interview Questions in Reno, NV

Updated Nov 21, 2016
11 Interview Reviews

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  1. Helpful (1)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 5+ weeks. I interviewed at Intuit (Reno, NV) in April 2016.

    Interview

    Was contacted by a recruiter through LinkedIn multiple times. I didn't pay attention at first as I was happy at my then current company. One day I decided to look up Intuit and was really impressed with the company culture. I responded to the recruiter and told him I would like to see what Intuit has to offer. He and I had a 30 minute interview which went well. He said he would like me to speak with the hiring manager. 2 hours later he had an interview set up with her for later in the week.

    2nd interview was with hiring manager and on-site manager, even though my interview was over the phone. They asked the normal interview questions and I spoke to my current job and accomplishments. That lasted about 45 minutes. They said I would hear from the recruiter. I received a call from him the next day saying the interview went well and they would like me to complete a technical interview. Unfortunately my current work schedule did not work with their timing, so the interview was put off for a couple weeks. I assumed they would call me back at some point before the technical interview and tell me the position had been filled. Fortunately for me, they waited so I could do the technical interview.

    3rd interview was the technical interview. It was awesome! Nerve-wracking, but awesome. I logged into their test Salesforce environment and the interviewer asked me to do a host of things. Being someone who had been burned before by people saying they have Salesforce skills, and finding out that was not the case, I loved this. This interview lasted about an hour. I blew a couple things due to nerves and assumed I had blown my chance. I got a call the next day from the recruiter and was told they would like me back for a 4th interview. The interview would be on-site and would be a panel interview. They also asked me to bring an electronic portfolio of the work I have done and be prepared to answer a case study question. They would provide me the case study question the night before. They also said to expect this interview to take 3-4 hours.

    4th interview was on-site with 1 manager and the other 3 managers were joining via webmeeting. It was really cool to do a panel interview remotely. The first 15 minutes was introductions and then the next 45 was presenting my portfolio. After the first hour, we took at 15 minute break. The 2nd hour consisted of my case study response. It took about 45 mins and then we took another 10 minute break. The 3rd hour was me speaking to 2 other managers that have the role I was applying for. It felt very relaxed and they explained what their day looks like and we compared it to what I currently did. After an hour we took another 10 minute break. Then it was time to meet with the hiring manager. We spoke for about 40 minutes and it just felt relaxed. I dont have another word for it. My personality was allowed to come through and the hiring manager spoke to the Intuit culture. At that point I was hooked. This interview was on Friday afternoon.

    Late that following Monday afternoon the recruiter called and said they wanted to talk offer. We went over everything and the offer they gave me felt too good to be true. He said he needed to put the offer together and get sign-off on it. I assumed it would be a couple days longer. I received a call early the next morning and he said the offer was accepted by leadership and he wanted to send it to me for signing. I had the offer in my email less than 3 minutes later. I looked through it a few times, consulted with my wife and chose to accept. I signed it electronically and it was in their hands.

    They were respectful that I wanted to give my current company a months notice. In that time they did the background checks and everything went well.

    Interview Questions

  2.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Intuit (Reno, NV) in November 2015.

    Interview

    All within the same week:
    1.) Online application sent on website
    2.) Email response asking to go through a behavioral quiz and a computerized job simulation (very easy, just picked obvious questions. "If someone is mean to you, do you A. Swear at them? or B. Politely ask them to stop...)
    3.) Email response asking for a 20 minute phone interview. Behavioral S.T.A.R. questions (google it). Very easy, but the recruiter was clearly an intern and somewhat awkward/clueless/new at the job. This actually made it easier. We then scheduled an in person interview.
    4.) This was supposed to be 1 hour, but was actually 1.5 - 2 hours. Initially, the interviewers were late - but they did apologize. There was 30-45 minutes of behavioral STAR questions - standard stuff, just do a bit of research online and prepare some answers. Although the interview was 2 on 1, I felt very comfortable. We chit-chatted and joked between questions. Following this, there was a phone test in which I sat in a separate room and given 1.5 pages to study. With this amount of information they gave on the pages, I suspected there was no way I was expected to memorize all of it, so I began simply organizing the information and putting it into groups under keywords. When the test phone call came, it was very easy for me. I was simply polite and referred to the sheet of notes (K.I.S.S.). Finally, they job shadowed a rep for about 15-20 minutes. I was able to see what the job would actually be like, and I really appreciated this.
    5.) Offer came the day afterwords (after agreeing to a background check). Non-negotiable wage. $15.00/hour

    Interview Questions

    • What was one time you gave outstanding service to a customer?   1 Answer
    • What was a time you went too long before asking for help?   Answer Question
    • What was a time you had to work with someone who wasn't doing their fair share of work?   Answer Question
  3. Helpful (1)  

    Customer Service Manager Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Intuit (Reno, NV) in May 2014.

    Interview

    Be prepared for a behavioral interview, "Tell me about a time when, ...". Lots of questions on delighting customers, improving processes, working with teammates, and developing partners. Be positive. Share names of internal employees who recommended you and why you think your values and daily mission support moving the business forward from good to great! Share the whole story, don't forget results.

    Interview Questions

    • Tell me how you worked thru a challenging work relationship...   1 Answer
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  5.  

    Senior Software Engineer Interview

    Anonymous Interview Candidate in Reno, NV
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Intuit (Reno, NV) in October 2013.

    Interview

    Recruiter contacted me through linkedin and arranged for a technical discussion. The technical round is usually a call with a webex where couple of technical questions and a small program is asked to be coded.

    Interview Questions

    • 1. Design a HTML 5 page to parse JSON data
      2. Couple of basic SQL questions and Data Modelling
      3. Java Programme to find avg sal per employee based on the case given.  
      1 Answer
  6.  

    Software Engineer II Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3+ months. I interviewed at Intuit (Reno, NV) in October 2013.

    Interview

    I got the interview from a recruiter through LinkedIn. There were 3 rounds in all. Two of them telephonic and one onsite interview. But the whole process lasted about 3-4 months !!!

    The first round was Okay with senior developer, second round was mostly managerial questions with the product manager. The final and onsite interview had 4 rounds...the questions asked were not that difficult..but they wanted to make sure that they are hiring the right candidate. :)

    They asked both technical and HR questions throughout.

    Interview Questions

    • There were no difficult questions..   1 Answer

    Negotiation

    I was able to negotiate a bit..but no to the extent I would have liked.

  7.  

    Call Center Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Intuit (Reno, NV) in September 2012.

    Interview

    Two interviews, beware of recruiter, they will tell you it is for sales and billing but it is not. if you are not ready for a job working with tax laws, form filing, and tech support, do not take this job. It is not billing and sales

    Interview Questions

  8.  

    Customer Service Representative Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 6+ weeks. I interviewed at Intuit (Reno, NV) in March 2012.

    Interview

    Your were interviewed by several people and were given a keyboard test. The interview process took a very long time between interviewers. The entire process was around 45 days with no communication inbetween interviwers.

    Interview Questions

    • If OI could do anything in the world to make a living what would it be.   1 Answer

    Negotiation

    I was given an offer and I took it.

  9.  

    Call Center Manager Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Intuit (Reno, NV) in September 2011.

    Interview

    Two interviews. Took them two months after interviews to offer me the position. Ask questions that require a STAR response. One interview focused on my personality and my own goals, while the other interview was with the Human Resources person. That interview asked me about how I would behave in certain HR situations.

    Interview Questions

    • Tell me about a time you had to improve team's performance.   Answer Question
  10.  

    Technical Support Representative Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 3+ weeks. I interviewed at Intuit (Reno, NV) in September 2010.

    Interview

    Phone interview followed by 3 in person interviews. The phone interview was with a manager and an agent that worked within the department. There was an in person 1:1 interview followed by listening in and a panel interview. Hired with 3 weeks notice and a 6 week in depth training course. Very efficient, slow moving through the interview process.

    Interview Questions

    • Tell us about a time when you wanted to make a change, what did you do and were you successful? Tell us about a time when you realized you should have asked for help sooner?   1 Answer

    Negotiation

    It was an entry level position and there was no room for negotiaition

  11.  

    Sales Representative Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Intuit (Reno, NV) in September 2009.

    Interview

    Met with HR, answered some questions. Took a mock phone sales call after previewing notes for 15 minutes. Had to accomplish certain specific goals like, " asking for the sale and credit card". Next had a face to face with a team supervisor. Had to mock sell supervisor.

    Interview Questions

    Negotiation

    Non existent. , take it or leave it

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