Investors Bank Customer Service Associate Interview Questions | Glassdoor

Investors Bank Customer Service Associate Interview Questions

Interviews at Investors Bank

3 Interview Reviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy

 

Customer Service Associate Interview

Anonymous Employee in Brooklyn, NY
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through a recruiter. I interviewed at Investors Bank (Brooklyn, NY) in February 2018.

Interview

Applied online, then got email from HR regarding phone interview. After, an interview was set up with the branch manager. The branch manager wanted me to also talk with the assistant branch manager and head teller.

Interview Questions

  • Asked for a time when I dealt with a difficult customer and how I dealt with it.   Answer Question
  • Asked about my language skills   Answer Question

Other Interview Reviews for Investors Bank

  1.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Investors Bank (New York, NY) in March 2017.

    Interview

    Walked in, met with the teller and the head teller. Great environment, friendly faces; was told I could help myself to the staff coffee. Waited to be seen and then I was taken to a room. I was interviewed by the head teller and the branch associate. They were very friendly and kind. Always smiling and laughing.

    Interview Questions


  2. Helpful (3)  

    Customer Service Associate Interview

    Anonymous Employee in Short Hills, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Investors Bank (Short Hills, NJ) in April 2011.

    Interview

    Very easy, they did not ask a lot of questions, nor was there any pressure, 1 round and the pay they do not discuss until you are hired or they want to hire you

    Interview Questions

    • What is the easy aspect of customer service   1 Answer
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.