Volt Information Sciences Interview Question: It's 15 minutes before the of... | Glassdoor

Interview Question

Project Manager Interview

It's 15 minutes before the office closes for the day and a

  client calls with a critical issue or emails you with a critical issue, what do you do? You find out later that the client has left for the day, will that affect how you support the client? If so, how?

Interview Answer

1 Answer


I fix the issue and call the client back. If they don't answer, I leave a voice mail and follow-up with an email. The next day I call back to verify they got the voice mail and/or email and to see if the issue has been resolved.

Interview Candidate on Jul 2, 2009

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