J. C. Penney Department Manager Interview Questions | Glassdoor

Find jobs for Department Manager

J. C. Penney Department Manager Interview Questions

Interviews at J. C. Penney

7 Interview Reviews

Experience

Experience
57%
0%
43%

Getting an Interview

Getting an Interview
50%
33%
17%

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy

 

Department Manager Interview

Anonymous Interview Candidate in Danbury, CT
No Offer
Negative Experience
Easy Interview

Application

The process took 1 day. I interviewed at J. C. Penney (Danbury, CT) in February 2010.

Interview

I answered a craigslist ad posted by the general manager, an opening not posted on the website. Afterwards i feel it was a 'fishing expedition' and she did not have authorization to hire.

Interview Questions

  • How to improve the department.   1 Answer

Other Interview Reviews for J. C. Penney

  1. Helpful (3)  

    Department Manager Interview

    Anonymous Employee in Tulsa, OK
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at J. C. Penney (Tulsa, OK).

    Interview

    JCP management interviews will ask about your management experience and then give you some customer service scenarios to solve and employee altercations to resolve.

    Interview Questions


  2.  

    Department Manager Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at J. C. Penney (Minneapolis, MN).

    Interview

    I interviewed with the Store Manager and Assistant Store Manager. I was asked several casual questions regarding my background experience, my future goals, previous management experience, and educational background. I was given a tour of the store and the area (Womens Department) where I would be the Department Manager. I also had the opportunity to meet three of the other Department Managers.

    Interview Questions

    • "What will you be doing in 5 years?"   1 Answer
  3.  

    Department Manager Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at J. C. Penney (Dallas, TX) in January 2012.

    Interview

    The interview was detailed and straight to the point. Very courteous and professional. Both the Assistant store manager and the General store manager were both wonderful men. They gave the assurance that I was the right woman for the position.

    Interview Questions

    • What will be your contribution to the company/assigned department? How do you handle stressful matters(Staff, and Customers), Why should you be chosen for the position? Are you available any hours, days, and holidays?   1 Answer

  4.  

    Department Manager Interview

    Anonymous Employee in Sandy, UT
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at J. C. Penney (Sandy, UT).

    Interview

    Not a typical interview, personal getting to know you questions, very casual process. The office was very dirty and the manager almost seemed uninterested. It took a total of 30 min. There was a packet of questions that I assume were supposed to have been asked but it wasn't even opened. I was asked about my previous experience and about me personally at the end I was told that someone would get back to me.

    Interview Questions

    • What do you like to do in your spare time?   1 Answer

  5.  

    Department Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. The process took 2 weeks. I interviewed at J. C. Penney in July 2017.

    Interview

    Very disorganized. I applied over Indeed only in order to receive a very rude email from their general mamager to apply on their website and to make sure to be available on weekends / those shifts are mandatory. Hmm did not like such an approach at all so I submitted my application online with my exact availability times (which is not according to their demands cus I have a family and a life besides retail), and emailed back the genereal manager to let him know that I have applied. 2 days later I missed the call from their HR to schedule an interview so I call back, but she is busy (yelling in the background) and she'll call me back later. She did not call back so I call again the next day but she is off so another HR girl is asking me again about my availability which I stated online and I said that its not going to change. I could tell from the tone of her voice that she was not pleased but she schedules me to come in for an interview a few days later. Meanwhile the other HR person calles me and wants to know again about my availability so at that point I was seriously fed up but did go to the interview just for the heck of it. It was an group interview with high school kids applying for their 1st job - are you kidding me? Luckily there were 2 more adults in that group of 15 people they've called. So we got to play some type of a group "build a block construction game" in a small room with not enough chairs. All of us adults have checked out during that game and when that was over they were calling 1 by 1 of us for an face to face interview. Total time spent there over 2 hours only to be asked : "tell me about yourself" and more explaining about my availability to the same girl I spoke on the phone...really tiring. From her attitude and how she was talking down to me I knew they would never call me back for a 2nd interview with the general manager and quite honest at that point I did not want to hear back from none of them!

    Interview Questions


  6.  

    Department Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at J. C. Penney in May 2009.

    Interview

    There were 3 phone interviews and one in-person interview. Various HR and field managers were the interviewers. The interviews were spaced about 1 week apart, and worked up the chain of command to a regional manager. The interviews were long and detailed, with much role-playing and/or questions regarding personnel management and handling employee issues. Very little time was spent on product or sales information. The interviews were quite difficult, but I have many years in retail, and so I did very well. I was a finalist for the position, and they had to decide between a current JC Penney Manager and me. They decided to promote from within. While it was disappointing to spend so much time (4-1/2 weeks) on the process and not get the job, it was at least a little comforting to know that they do promote from within.

    Interview Questions

    • Describe an employee that you turned around from a non-performing marginal employee to a productive, valuable employee.   Answer Question
    • How would you handle an employee who had been warned on several occasions about being late to work, and who comes in late again, saying he had been in an auto accident.   Answer Question

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.