J. C. Penney Interview Questions | Glassdoor

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J. C. Penney Interview Questions

Updated Jan 17, 2018
1,682 Interview Reviews

Experience

Experience
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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Employee in Westminster, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at J. C. Penney (Westminster, CA) in November 2017.

    Interview

    I showed up and was directed to a room that leads to offices. I sat outside of the offices and waited for the interviewer to call my name. I was interview by both an HR representative and the hiring manager. They bother asked me question about myself as a person and my job experience.

    Interview Questions


  2.  

    Assistant Buyer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at J. C. Penney in November 2017.

    Interview

    I began with a phone interview, then a Skype interview and finally an in-person interview. The process was longer than I expected but I blame it on the holiday season.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience

    Interview

    on spot, not much to think about here. I walked in and told them I wanted a job. She interviewed me on the spot because they needed someone. right place, right time. no magic.

    Interview Questions


  4.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at J. C. Penney.

    Interview

    The process is extremely lenient and easy. I had a group interview. There weren’t too many personal questions asked, Moreso questions asked about the actual work. For example: Do you know how to recover?

    Interview Questions

    • How would I handle an angry customer   1 Answer

  5. Helpful (4)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at J. C. Penney in October 2017.

    Interview

    Today was national hiring day for jcpennys and they were extremely friendly and welcoming! They were hiring for temporary workers which is okay with me because it's my first job. I got asked 3 questions and was hired on the spot.

    Interview Questions

    • How would you respond to a customer who is looking for a shirt that is not available in the store?   1 Answer

  6.  

    Tech Design Co-op Interview

    Anonymous Employee in Cincinnati, OH
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at J. C. Penney (Cincinnati, OH) in October 2017.

    Interview

    The interview I had was a good combination of more standard interview questions as well as discussion about my work and my career goals which I found more beneficial when it came to advertising myself.

    Interview Questions

    • What is a skill you can improve on?   1 Answer

  7.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 weeks. I interviewed at J. C. Penney in October 2017.

    Interview

    Brief, but constructive 30 interviews with team members. Everyone was friendly and professional. The recruiters at JCP are a great help and will work with you to identify opportunities that are a great fit for you and JCP. One of the more enjoyable hiring processes I have been a part of.

    Interview Questions

    • Tell me about a time when you failed and what did you do about it?   Answer Question
  8.  

    Senior Assistant Buyer Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at J. C. Penney (Plano, TX) in October 2017.

    Interview

    I met with four individuals for the buying team and HR. It went really well. The people I interviewed conducted themselves professionally and were very nice. I am looking forward to working at JCP.

    Interview Questions

    • What was your most challenging part of your previous ? Why do you want to come to work for JCP? What did you leave your last job?   1 Answer

  9.  

    Customer Service Associate Interview

    Anonymous Employee in Montclair, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at J. C. Penney (Montclair, CA) in October 2017.

    Interview

    My interview was scheduled on National Hiring Day, I had planned on walking in, till I received the phone call to come in. It was nice group of people who showed up. Friendly employees, the lady was very nice and easy to talk to.

    Interview Questions

    • How I would help a customer if they came to me looking for something   1 Answer

  10.  

    Senior User Experience Designer Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at J. C. Penney (Plano, TX) in October 2017.

    Interview

    The process was very smooth and took about 3 weeks:

    • Phone Interview
    • Case Study: given 72 hours to complete
    • On-site interview
    • Offer letter

    They are very communicative, efficient, and give feedback quickly.

    Interview Questions


See What J. C. Penney Employees Are Saying

StarStarStarStarStar     Former Anonymous Employee

Pros: “The discount is very great. There’s a discount at Sephora inside JCP.”“The discount is very great. There’s a discount at Sephora inside JCP.” – Full Review

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