J.P. Morgan Telephone Customer Service Representative Interview Questions | Glassdoor

J.P. Morgan Telephone Customer Service Representative Interview Questions

1 Interview Review

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    No Offer
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    Difficult Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at J.P. Morgan (Arlington, TX) in February 2012.

    Interview

    i got a phone interview/ was scheduled for in person interview. I was asked to take 3 copies of my resume and read a mandatory script. anyway i get there sign in and by the time we were all called up as a group to wait upstairs in a little space. 12 of us sharing 3 seats lol. and 3 were called in at a time each had an interview w/ the 3 managers and we would switch until we met w/ all 3. Most questions were repeats and it was weird. i thought i would get it i really think i did good and i didn't get the job. i really wish someone told me why i didnt get it. but the pay is not the best and i really think the interview process is B.S.

    Interview Questions

    • ALL answers must pertain to SPECIFICS with DETAILS. ex tell me a time when you had to deal with an irate customer , what was the problem, how did you handle it and what was the outcome type of questions.   Answer Question

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