J.P. Morgan Personal Banker Interview Questions | Glassdoor

J.P. Morgan Personal Banker Interview Questions

Updated Nov 8, 2017
158 Interview Reviews

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Personal Banker Interview

Anonymous Employee in Houston, TX
Accepted Offer
Positive Experience
Average Interview

Application

The process took 2 days. I interviewed at J.P. Morgan (Houston, TX) in July 2011.

Interview

The Interview question are basically consist of sales and customer service experiences. Walk recruiter through my resume. Be confident and detail, the recruiter love that. Make sure you do your homework, that way you wont be nervous.

Interview Questions

  • This position consist of sales. Sell me any item of your choice.   1 Answer

Negotiation

none. Be ready to what you get yourself into, retail banking is stressful.

Other Interview Reviews for J.P. Morgan

  1.  

    Personal Banker Interview

    Anonymous Interview Candidate in Garland, TX
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 days. I interviewed at J.P. Morgan (Garland, TX) in July 2011.

    Interview

    I had a phone interview by recruiter
    Then was called to go in for second interview with manager
    Next day was called for interview with Branch Manager Met twice with him
    Never heard back after i called them and they said they would call me back to let me know whether i got the job. But never received a call back.


  2.  

    Personal Banker Interview

    Anonymous Employee in Hewlett, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at J.P. Morgan (Hewlett, NY) in July 2011.

    Interview

    If you really want this position, you need to be upbeat and conversational. Ask lots of questions about the interviewer time with the company and advancement opportunities. Be prepared to talk about what you can do to grow the branch's profitability and be ready with examples.

    Interview Questions

    • What do you think this position is for?   1 Answer

    Negotiation

    I did not negotiate. After I got the position, I heard from other new co-workers at training that a few did and got what they ask for (but be prepared with the reason why you deserve more money)

  3.  

    Personal Banker Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at J.P. Morgan (San Francisco, CA) in July 2011.

    Interview

    Applied in online. There were test that we had to pass. There are math questions as well. After a few days later, I was contacted by the HR. Then I had a phone interview. After I passed the phone interview, I was scheduled to see one of the managers in the branch. When I had an interview with one of managers, I was also interviewed with area manager.

    Interview Questions

    Negotiation

    I was simply told how much and I accepted.


  4.  

    Personal Banker Interview

    Anonymous Interview Candidate in Grass Valley, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 weeks. I interviewed at J.P. Morgan (Grass Valley, CA) in June 2011.

    Interview

    The initial phone interview was very standard, asking questions off my resume and getting a feel for my experience. The interviewer was concise and professional.

    The 2nd interview consisted of the local branch manager and a few employees at the branch where the open position was, doing a panel/role play style interview in the manager's office. They were supportive while at the same time able to share their understanding of the banking world and give me a feel for what I might be in for. I was able to relate well to them because of a few shared experiences, and they were very helpful in the process since I hadn't interviewed for anything in the corporate or financial world up to this point.

    The 3rd interview was with the Regional manager at a different branch and she was more rigid, yet helpful through the process. The content of this interview was more specific to the situations I would encounter, the skills I had to bring to the table as a personal banker, and what I could offer as a salesperson. She was very interested in my ability to sell according to the style that Chase trains you for. This was the only interview in which I didn't feel like my personality and skills were totally supported, mostly because I didn't have any sales experience.

    In short, the local branch manager was the most supportive and the whole process was helpful in seeing the need for good questions to be asked during an interview, as well as a very teachable attitude when it comes to different companies approaches to things like sales.

    Interview Questions

    • I am customer that walks into your local branch. What do you do as a banker to get me back to your desk?   1 Answer

  5.  

    Personal Banker Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at J.P. Morgan (New York, NY) in June 2011.

    Interview

    The interviewer asked me to sell her a product, why did I choose Chase. She didn't seem to remember that we have an interview in the first place.

    Interview Questions


  6.  

    Personal Banker Interview

    Anonymous Interview Candidate in Bronx, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at J.P. Morgan (Bronx, NY) in June 2011.

    Interview

    I was called by a recruiter, she asked basic questions about my resume. Set me up with a regional manager interview. She said they were going to set an interview with the branch manager, never happened. Never received a call back from them. I wish they would at least sent me an email in order to tell me i was not chosen or anything that reflected that.

    Interview Questions


  7.  

    Personal Banker Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at J.P. Morgan (Sacramento, CA) in June 2011.

    Interview

    Two part interview process. Met with the branch manager for the first interview and then was called a few days later for a secondary interview with the district manager. Can be single part with only the branch manager, varies.

    Once hired on had to do a criminal background check via fingerprinting with another company and then a drug test with a 3rd party as well.

    Interview Questions

    • Asked how I handled difficult customers.   1 Answer

    Negotiation

    After the second interview, I received a call with what my yearly base salary would be before tax and additional commission, probably could have negotiated it but didn't. Negotiated start date.

  8. Helpful (1)  

    Personal Banker Interview

    Anonymous Interview Candidate in Lake in the Hills, IL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at J.P. Morgan (Lake in the Hills, IL) in May 2011.

    Interview

    The phone interview was approximately 25 minutes in length, and the questions were pretty generic: Why do you want to work for Chase? What is your sales background?

    After answering the recruiter's questions, she gave information about the position requirements, salary, etc. I was then informed the next step would be to interview with the Branch Manager.

    Interview with Branch Manager took place a few days later. This interview was a lot more in-depth (i.e., role playing scenarios, behavioral-based questions).

    The Branch Manager told me that he would contact the recruiter with his feedback, and that the recruiter would contact me if the process would or would not go further.

    Interview Questions

    • I have been referred to you by one of your current clients to provide a specific service. Please go through the scenario of you selling your services and closing the deal.   1 Answer

  9. Helpful (1)  

    Personal Banker Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at J.P. Morgan (New York, NY) in May 2011.

    Interview

    I went to the first interview but forgot my resume. The guy interviewing me was turned off at that point. He became aggressive and blunt with his comments. Chase than called me back for a second interview which I was surprised. When I went there the lady had went on vacation so I wasted my time going out there. The second time, she wasnt there again so someone else had to interview me. It was so quick, not even 10mins. Never got a call from them but later learned from a friend who got the job that even though Chase does not want you, they call everyone back just to finish the interview process. But thats such a waste of time for people really looking for work. Dam* Chase just be real and say you forgot your resume and its unforgivable and let me move on with my life. Dont send me on a Chase for no reason.

    Interview Questions


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