Jack Henry & Associates Interview Questions
Updated Apr 5, 2022
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Found 122 of over 122 interviews
Popular
- Popular
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Interviews at Jack Henry & Associates
Experience
Positive56%
Negative28%
Neutral16%
Getting an Interview
Applied online58%
Recruiter17%
Employee Referral15%
Difficulty
2.7
AverageHardAverageEasy
Interviews for Top Jobs at Jack Henry & Associates
- Senior Software Engineer (9)
- Technical Support Representative (8)
- Applications Analyst (6)
- Software Engineer (5)
- Programmer Analyst (4)
- Analyst (4)
- Fraud Analyst (3)
- Software Developer (3)
- Technical Business Analyst (3)
- Senior Software Developer (2)
- Customer Service Representative (2)
- Programmer/Analyst (2)
- Product Support Representative (2)
- Customer Support Representative (2)
- Project Manager (2)
- Implementation Coordinator (2)
- Internship (1)
- Financial Software Support Representative (1)
- Settlement Specialist (1)
- IT Support Center Representative (1)
- Business Analyst (1)
- Accountant (1)
- Full Stack Developer (1)
- Entry Level Software Engineer (1)
- Product Manager (1)
- Several (1)
- Technical Support Representative II (1)
- Product Manager, Advisory (1)
- Applications Trainer (1)
- Networks Systems Administrator (1)

Anonymous Interview Candidate in New York, NY
No Offer
Negative Experience
Easy Interview
Application
InterviewI applied through a recruiter. The process took 3 days. I interviewed at Jack Henry & Associates (New York, NY) in Mar 2022
The recruiter never returned phone calls. I left several voice messages that were never returned. I also followed up with several emails regarding same. None were responded to. If the HR or recruiting staff are this unprofessional, this is a big warning sign to the same throughout the organization. The interview was easy, especially since it appeared to me that the interviewers hadn't a clue about the position they were hiring for. Did not know what questions to ask. I think they were provided a script to read from to be honest. Very monotone and android-like personality. Was given a rejection letter 3 days after the interview and after the experience, I was actually thankful. I would declined the offer anyway.
Interview Questions
- How would you choose among different tools available for the best fit to resolution of task
- What has been the most rewarding opportunity / experience where I was able to mentor others
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Anonymous Interview Candidate in Fort Worth, TX
No Offer
Negative Experience
Easy Interview
Application
InterviewI applied through a recruiter. The process took 3 days. I interviewed at Jack Henry & Associates (Fort Worth, TX) in Mar 2022
Contacted by the recruiter and I had great conversations. The managers thought I would be a great fit and then I had a great interview with two developers despite their lack of preparation. All of a sudden this company ghosted me for no reason with a generic email. I have over 15 years of experience so there is no reason to go radio silent on me. Tip: think about the way you treat candidates because people will not put up with nonsense anymore and they will avoid your company.
Interview Questions
- General project questions because I could tell the two developers were not prepared.
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Anonymous Interview Candidate
Declined Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at Jack Henry & Associates
they just start formal introduction after that regarding my study project which I did and then made a scenario based in different situation how was deal with different clients and what the react, how much time to resole their issues what the the expectation from the company.
Interview Questions
- difficult situation how to deal with angry client
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Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview
Application
InterviewI interviewed at Jack Henry & Associates
Extremely Professional. Really well done. I must say that they were just so wonderful and just amazing and just spectacular. Did I finally hit my word count? No, not yet? What about now? Great!
Interview Questions
- What was your favorite course in college and why? What was your least favorite course in college and why?
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Anonymous Interview Candidate
No Offer
Negative Experience
Difficult Interview
Application
InterviewI applied through a recruiter. I interviewed at Jack Henry & Associates in Feb 2022
Was contacted by an APEX recruiter with details about the job description, compensation band, benefits, etc. Connected on the phone and was told round 1 was a technical interview. Very negative experience overall.
Interview Questions
- Round 1 - presented by an APEX contractor - A take-home to design a full-fledged API (Logic, DI, Caching, Tests, etc) for 3 endpoints against a 2d json array where the indices of the second array determined what the data was.
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Anonymous Interview Candidate
No Offer
Negative Experience
Difficult Interview
Application
InterviewI applied through a recruiter. I interviewed at Jack Henry & Associates in Feb 2022
Was contacted by an APEX recruiter with details about the job description, compensation band, benefits, etc. Connected on the phone and was told round 1 was a technical interview. Very negative experience overall.
Interview Questions
- Round 1 - presented by an APEX contractor - A take-home to design a full-fledged API (Logic, DI, Caching, Tests, etc) for 3 endpoints against a 2d json array where the indices of the second array determined what the data was.
Be the first to find this interview helpful

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at Jack Henry & Associates
Really easy interview took a week and got the job on the spot I would recommend working there if you wanted a remote job and to grow with a company
Interview Questions
- What was my past experience
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Anonymous Employee in Plano, TX
Accepted Offer
Positive Experience
Easy Interview
Application
InterviewI applied through a recruiter. The process took 3 days. I interviewed at Jack Henry & Associates (Plano, TX) in Aug 2021
This was the best interviewing experience to date. My first interview was with the hiring manager via Teams. As he had my resume, he didn’t waste time asking me about my skill set. He spoke of the role and the company and his experience with the company. It was like talking to a friend. The second interview was with a panel via Teams as well; I spoke with 8 individuals over a 2 hour period. This was also great because you are able to get a feel for the team and if your personality will mesh with them which is what they are looking for. I found this to be great as nothing is worse than getting a job but the people you work with are clicked up or stand offish. I left with a great impression of JHA and how they treat their employees.
Interview Questions
- Are you accustomed to working Agile? How do you handle difficult clients? How will we be able to help you improve in areas that you think you need help in and how can you help us with our weakness?
- How can we make sure we bring out the best in you?
1 person found this interview helpful

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview
Application
InterviewI applied online. The process took 2 weeks. I interviewed at Jack Henry & Associates in Jul 2021
Very informal conversation about my history and work experience. Moved to second interview with two additional managers and got a job offer shortly thereafter. Was a fairly straightforward interview process with the recruiter making it very smooth along the way.
Interview Questions
- How would you current experience assist in this role?
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Anonymous Employee
Accepted Offer
Neutral Experience
Easy Interview
Application
InterviewI applied online. The process took 2 days. I interviewed at Jack Henry & Associates
The interview process was great! There was some miscommunication and missed emails from one of the recruiters but she quickly apologized and got me set for another interview and the process was quick.
Interview Questions
- Behavioral questions, what would I do scenario questions.
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Jack Henry & Associates Interviews FAQs
Glassdoor users rated their interview experience at Jack Henry & Associates as 56.0% positive with a difficulty rating score of 2.70 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Applications Analyst and Technical Support Representative rated their interviews as the hardest, whereas interviews for Software Engineer and Senior Software Engineer roles were rated as the easiest.
The hiring process at Jack Henry & Associates takes an average of 30 days when considering 140 user submitted interviews across all job titles. Candidates applying for Software Engineer had the quickest hiring process (on average 19 days), whereas Senior Software Engineer roles had the slowest hiring process (on average 76 days).
Common stages of the interview process at Jack Henry & Associates according to 140 Glassdoor interviews include:
Phone Interview: 20.85%
Group Panel Interview: 18.87%
One on One Interview: 16.34%
Drug Test: 12.11%
Background Check: 11.27%
Skills Test: 10.14%
Presentation: 4.51%
Personality Test: 2.54%
Other: 1.69%
IQ Intelligence Test: 1.69%
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