Jack Henry & Associates Interview Questions | Glassdoor

Jack Henry & Associates Interview Questions

Updated Feb 23, 2018
91 Interview Reviews

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  1.  

    Programmer Analyst Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Jack Henry & Associates.

    Interview

    The interview process is straightforward where you have an initial phone screen with the hiring manager and then a interview-by-committee for your second interview. If you make it past this interview, you will be given a few aptitude tests to complete which take about two hours. Once you make it past this stage, an offer will be made or you will be rejected.

    I couldn't find any reviews that mentioned a drug screen but the offer is contingent on on passing a screen which is strange for a software company. They check for everything in this screen including recreational drugs but this is not mentioned at any time in the interview until an offer is made.

    Interview Questions

    • Tell us about a time where you worked on a hard-to-solve bug.   Answer Question

  2. Helpful (1)  

    Applications Engineer Interview

    Anonymous Employee in Monett, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Jack Henry & Associates (Monett, MO) in January 2018.

    Interview

    Hiring process was very simple, and quick. Got called on a Friday for phone interview and then interview on Monday and offered the position on Wednesday. So a very good, smooth, and quick interview process. In this case, anyway, I know getting on with any type of banking industry company that it can take some time but this one was very quick.

    Interview Questions

    • What's your average age of a help desk ticket?   Answer Question
    • If I (hiring manager) ran into your manager now, how would they describe you?   Answer Question
  3. Helpful (1)  

    Tech Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Interview

    Phone call with hiring manager and onsite interview with hiring manager and other manager. I never even heard back from these guys after the job interview and they are supposedly hiring a bunch of people so this is just plain rude and inconsiderate.

    Interview Questions

    • What are different types of network tools and how did you use them?   Answer Question

  4. Helpful (1)  

    Security Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Jack Henry & Associates.

    Interview

    Series of phone and in-person interviews. The first step in the process was more of a phone screening than an interview. A more in-depth phone interview was next.

    Interview Questions

    • Interviews were relaxed. More of a conversation than a traditional interview. Talked about experience with policy review and setting performance measurements.   Answer Question

  5. Helpful (1)  

    Frontend Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Jack Henry & Associates in May 2017.

    Interview

    Interviewing recruiter and interviewing managers were nice, the interview process was fun and quick. Was given a challenging project to create a fairly heavily featured (for a coding project) YouTube browser. Final interview had a few gotcha style questions (eek) and received feedback very quickly afterwards.

    Interview Questions


  6. Helpful (1)  

    Technical Support Supervisor Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Jack Henry & Associates (Seattle, WA) in May 2017.

    Interview

    The interviews were lengthy, consisting of structured questions that gave plenty of room to expand and elaborate. There was a phone screen followed by 2 in person interviews that were very similar. Only 1 interview was with the hiring manager.

    Interview Questions

    • Give an example of a time you helped a direct report fulfill a career goal?   Answer Question

  7. Helpful (1)  

    Senior Business Analyst Interview

    Anonymous Employee in Louisville, KY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Jack Henry & Associates (Louisville, KY) in April 2017.

    Interview

    the process is awful. Applied online. Interviewed two months later. Still getting the run around from the recruiters. have yet o interview with a manager. They need to remove these recruiters out of the process. They lack the skills needed to get candidates hired and play too many games. This is main reason companies miss out on great employees and get bad feedback.

    Interview Questions

    • Why do I wan to work for Jack Henry/   1 Answer
  8. Helpful (4)  

    Customer Support Representative Interview

    Anonymous Employee in Elizabeth, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Jack Henry & Associates (Elizabeth, NJ) in March 2017.

    Interview

    I applied online and received an email that next morning to see when I could do a phone interview. I had a 15-20 minute talk about my background, work history, work style and values. I was told that the hiring manager would contact me later that day or the next. She called me the next morning to delve deeper into my work history, and typical customer service oriented questions about my temperament and ability to handle difficult interactions with customers. She told me that I would be contacted soon for an in person interview. I received a call the same day and the interview was set for three days later. I dressed business casual, even though the normal dress code at the location is very casual. I researched the company and learned about what they value in their employees. The interview was with two managers, who each had a list of questions. They took turns asking, and sometimes did a follow up question if they needed further info. The interview went great, was actually fun like having a get-together with a couple of friends. I felt a connection and actually enjoyed the experience. They are looking for honesty, people who like to give back to the community, and someone who is upbeat and positive.

    Interview Questions

    • One time when you disagreed with a coworker and how you resolved it.   Answer Question
    • Name a time when you had an idea to improve a process at work. How did that go? What steps did you take in the process? Did you consider other methods/ideas, and how did you decide which was the best route to follow?   Answer Question
    • How would you handle an irate customer?   Answer Question

  9. Helpful (2)  

    Settlement Specialist Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Jack Henry & Associates (Houston, TX) in March 2017.

    Interview

    I had a phone interview with a recruiter that lasted about 15 minutes. General questions about my background, experience, why I was interested in the job and why I was looking to leave my current job.

    After my phone interview the recruiter emailed me saying they wanted me to take an excel test. I scored really well on it, like 98% or something. A couple of days later he called back to schedule me for an in person interview.

    My interview in person was about 45 minutes with two managers. One manager was remote and interviewed me by video, which was new for me, so threw me off just a bit at first. There were a lot of behavioral questions but overall I "thought" it went fairly well but I never heard back from them at all. After a month I figured I obviously didn't get it. I just hate when employers take your time like that (especially when you have another job that you have to take off time from to go on these interviews) and don't even bother to let you know their decision. To me that's unprofessional. I don't expect a response for every job I apply for. But I do expect a response when I interview in person.

    Interview Questions

    • Tell me about a time you had to find a unique way to overcome a challenge?

      Tell me about a time you didn't succeed.   Answer Question

  10.  

    Statement Preparer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Jack Henry & Associates.

    Interview

    started as a contractor for more than a year and half, then get hired to a full time position and i applied and been accepted, then i attended a lot of sessions to acknowledge me with the company .

    Interview Questions

    • have you run a machine before?   1 Answer

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