Jackson Hewitt Tax Preparer Interview Questions | Glassdoor

Jackson Hewitt Tax Preparer Interview Questions

Updated Jun 20, 2017
42 Interview Reviews

Experience

Experience
69%
23%
7%

Getting an Interview

Getting an Interview
41%
28%
10%
10
5
5

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy

42 Candidate Interview Reviews Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty

 

Tax Preparer Interview

Anonymous Employee in Federal Way, WA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3 days. I interviewed at Jackson Hewitt (Federal Way, WA).

Interview

Applied online, Was called for an in person interview. Manager asked questions about my experience with taxes and customer service. Drug screening the next day. Started work as soon a drug screen came back

Interview Questions

  • Give me an example of when you had to deal with a customer issue or complaint   Answer Question
  • What is your experience with taxes and/or accounting?   Answer Question

Other Interview Reviews for Jackson Hewitt

  1.  

    Tax Preparer Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Jackson Hewitt.

    Interview

    Responded to a Craigslist ad that was advertising Seasonal help for $13-$20 an hour. I thought that even $15.00 would be ok for the experience. I have completed dozens of tax returns, just not as a "paid tax preparer" Had in person interview. I walked into the office and it was dark and drab. There was a tax preparer with clients and the hiring manager was on the phone, "she yelled to me that she would be with me in a minute." it was like 20... (Unprofessional) Hiring manager's desk was about 8 feet adjacent to the other tax preparer and clients desk.( I thought where is the privacy????)

    Interview Questions

    • Tell me about a time when you went above and beyond for a client?
      What do you know about Jackson Hewitt.
      Tell me about a time you went above for a coworker?
      What computer programs are you familiar with?  
      1 Answer

  2.  

    Tax Preparer Interview

    Anonymous Employee in North Wales, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I interviewed at Jackson Hewitt (North Wales, PA) in March 2017.

    Interview

    Ask your academic backgrounds and related experiences. Try to identify your skill sets and fit in for this position. There are also pre-job training before you really help a customer. PTIN is required.

    Interview Questions


  3.  

    Tax Preparer Interview

    Anonymous Employee in Ithaca, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Jackson Hewitt (Ithaca, NY) in November 2016.

    Interview

    I took the free tax prep course. I did well in the class and was hired shortly after the course was over. It seemed that the course was the interview process.

    Interview Questions

    • There were no interview questions   1 Answer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Tax Preparer Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Jackson Hewitt (Phoenix, AZ) in September 2016.

    Interview

    Interview conducted on the spot during a job fair. The interviewer asked about five questions total and made me a job offer on the spot. I went through a six weeks online training four days per week. Was not paid for the training; training was over tax laws, did not prepare for on the job.

    Interview Questions

    • Q: How long have you been doing taxes?   1 Answer
    • Q: What is your tax background?   1 Answer

  6.  

    Tax Preparer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Jackson Hewitt.

    Interview

    Easy and quick after taking classes. They will likely hire you if you have taken the class. Class can be hard but you just have to study and ask questions. Staff are helpful and will help if you ask. Be friendly and ask for help if needed. Taxes can be confusing.

    Interview Questions


  7.  

    Tax Preparer Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Jackson Hewitt (Minneapolis, MN) in November 2015.

    Interview

    I went to her office for the interview. She put me on a online exam first (it took 30 minutes!). Then she asked me more than 10 interview questions!!!!! And I was required to give an example to each question. How could I come up with so many examples? That's really a lot. It took much longer than I expected. Everyone says the interview of Jackson Hewitt is super short. Why the one I had was that long? Longer than necessary. It took 1h30mins!

    Interview Questions


  8.  

    Tax Preparer Interview

    Anonymous Employee in Hamden, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Jackson Hewitt (Hamden, CT) in November 2015.

    Interview

    They calling you, not make a lot a questions, everything by phone and email, then you have to complete an assessment, and then they confirm you are hire or not

    Interview Questions


  9.  

    Tax Preparer Interview

    Anonymous Employee in Fenton, MO
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Jackson Hewitt (Fenton, MO) in November 2015.

    Interview

    I had a very long interview, 1 1/2 hours, where I was given a test on my data entry and mathematical capabilities. I was asked questions to get a better feel about my character and personality as well as I was asked to demonstrate other competencies.

    Interview Questions

    • Talk about a situation at a past job that made you angry. How did you react and how did you address the issue?   Answer Question

  10.  

    Tax Preparer Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Jackson Hewitt (Oklahoma City, OK).

    Interview

    No formal interview was conducted. I think they just judge by seeing who you are, talking to you when you come in to do the tax training. But, they also do judge off your scores on the training. If you do not pass the courses, you will not likely get the job.

    Interview Questions

    • There were no formal questions.   1 Answer

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.