Jakarta Globe interview questions

Had an interview with the Head of Digital at BeritaSatu through a direct referral. Lots of promises made during the interview along with a verbal offer but they never responded with written confirmation despite consistent reassurance that my onboarding paperwork was "already being processed" through call and text. After trying to contact them via email and Whatsapp for the next three weeks, I still didn't receive a conclusive reply. No formal rejection email, nothing. Ghosted.