I applied online. The process took 1 week. I interviewed at John Lewis & Partners (Leeds, England) in Nov 2016
Interview
Application was online. Very long and drawn out asking basic situational questions.
The actual interview was a group experience, there was no 1-1 involved. We were separated into groups of 4 and given blank sheets of paper then given specific scenarios and asked to confer amongst ourselves and work together to find the best outcomes.
The whole process was very easy, and indeed aimed at school-leavers, university students and people of pensionable age.
Interview questions [1]
Question 1
We were given a list of jobs that needed doing in the store and asked to put them in order of importance.
I interviewed at John Lewis & Partners (London, England)
Interview
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Interview questions [1]
Question 1
Describe what good customer service looks like to you.
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.
