Johns Hopkins University Helpdesk Interview Questions | Glassdoor

Johns Hopkins University Helpdesk Interview Questions

1 Interview Review

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

4.0
Average

Difficulty

Hard
Average
Easy

1 Candidate Interview ReviewBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

Helpful (2)  

Helpdesk Interview

Anonymous Interview Candidate in Baltimore, MD
No Offer
Positive Experience
Difficult Interview

Application

I applied through a staffing agency. The process took 3 weeks. I interviewed at Johns Hopkins University (Baltimore, MD) in November 2011.

Interview

Found the job through staffing agency. Great workplace, very kind staff and managers. An overall pleasant experience even though I didn't get the job. They kind of overdid it with an almost 2 hour interview, made me repeat the same things to almost all of the staff, since they interviewed me seperately, but I guess it's just how they work.

Interview Questions

  • Describe a situation where you had an unhappy customer on the phone. How did you deal with it?   Answer Question
  • Do you have any questions about this company?   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.