KFC Customer Service Representative Interview Questions | Glassdoor

KFC Customer Service Representative Interview Questions

Interviews at KFC

6 Interview Reviews

Experience

Experience
67%
33%
0%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy

 

Customer Service Representative Interview

Anonymous Employee in Lake Forest, CA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 2 days. I interviewed at KFC (Lake Forest, CA).

Interview

The hiring process was pretty straight forward the area i applied to was in need of some young new people and having showed up on time and having open availability made landing the position easy

Interview Questions

Other Interview Reviews for KFC

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at KFC in October 2018.

    Interview

    Quick and easy. They went by a criteria the hardest question was selling and a group activity at school question which was like how would you solve this problem

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Employee in Blacktown (Australia)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at KFC (Blacktown (Australia)).

    Interview

    Taken in for a 15 minute interview. They ask all the basic questions such as “tell me about s time you received good customer service” and “if you saw someone stealing, what would you do?” etc etc. They usually ask your availabilities and whether you would like to be a cook or host (generally all the boys are put out as cooks until they ask to be hosts). The interview is usually conducted by the assistant manager or the restaurant manager. If they think you are a good fit, they’ll ask for a copy of your bank details, school report, birth certificate and your parents signature if you’re under 15.

    Interview Questions

    • Tell me about a time you received good customer service?   1 Answer
    • How would you greet a customer that has just walked in the door?   1 Answer
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Waterloo, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at KFC (Waterloo, ON (Canada)) in January 2018.

    Interview

    IT IS CALM AND GOOD, don't be nervous and they will surely get back to you if they are hiring. just believe in your self and you will get the job. i just wrote this to pass glassdor

    Interview Questions

    • why would you like to work for us?   1 Answer

  4.  

    Customer Service Representative Interview

    Anonymous Employee in Sydney (Australia)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at KFC (Sydney (Australia)) in January 2018.

    Interview

    I was interviewed by the restaurant manager, she was kind and polite. Very relaxed and easy going. I received a job offer after the interview and gladly accepted, the training that they provided me with was exceptional and the pay isn't too bad for my age.

    Interview Questions

    • What is your availability?
      Do you plan to stay at KFC after school and whilst you attend uni?   1 Answer

  5. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Melbourne (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at KFC (Melbourne (Australia)) in June 2017.

    Interview

    I applied online and it went very well I was emailed the next day and asked to come in for an interview. The interview went very well and the woman interviewing me was very kind.

    Interview Questions


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