Kaplan University Interview Questions | Glassdoor

Kaplan University Interview Questions

Updated Jun 12, 2017
87 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Training Position Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    No Offer
    Positive Experience

    Application

    I applied through an employee referral. I interviewed at Kaplan University (Fort Lauderdale, FL).

    Interview

    The interview process was very organized and the recruiter had excellent follow up with me leading up to my first face to face interview.

    Interview Questions

    • The most challenging questions had to do with actual scenarios that were happening in the company.   Answer Question

  2.  

    Admissions Advisor Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Kaplan University (Orlando, FL) in August 2013.

    Interview

    Started with the application. Then a phone interview with a corporate recruiter. Situation based questions were asked. After the phone interview I was asked to interview with the director of admissions and the associate director of admissions. More situation based questions and behavior based questions.

    Interview Questions

    • Tell me about a time when you closed a deal and how did you do it?   Answer Question
  3.  

    Admissions Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Kaplan University in May 2013.

    Interview

    The recruiter calls and does a phone interview using behavioral-based questions. They explain the job which is basically being on the phones all day receiving calls or calling prospective students. There is usually a monthly enrollment goal. Next is an in-person interview with front-line managers which may include job shadowing. These questions are also behavioral-based. The job offer is typically given within 24-48 hrs.

    Interview Questions

    • Tell me about a time that you had a disagreement with your supervisor. How did you handle it?   1 Answer

  4.  

    Admissions Representative Interview

    Anonymous Interview Candidate
    No Offer
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Kaplan University.

    Interview

    Highly unprofessional hiring process. I was called for an interview and the initial personality questionnaire. However, they never actually followed through and scheduled an interview. When I called to follow up, the receptionist hung up on me.

    Interview Questions

    • There were odd questions on the personality assessment regarding political affiliation.   Answer Question

  5.  

    Admissions Advisor Interview

    Anonymous Employee in Fort Lauderdale, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Kaplan University (Fort Lauderdale, FL) in April 2013.

    Interview

    Initial interview was done over the phone and online. It was very casual, and the staff were professional. The final interview was done with two Admissions Advisors that were very cordial and made the experience pleasant. The period of time from initial contact to being offered the position was in a timely manner.

    Interview Questions

    • How would you apply past experience working with adult learners in the classroom (campus setting)to this position?   Answer Question

    Negotiation

    Didnt have to negotiate


  6. Helpful (1)  

    Executive Director Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Interview

    Pretty standard. Initial screening interview with HR, and follow up by phone by member of management team. A series of in-person interviews follow, mostly in Chicago. Kaplan believes that it's best to have many opinions on a hire. There wasn't really any specific order or hierarchy in interviewers; more based on their availability that day.

    Interview Questions

    • There were no unusual questions. A few behavioral (STAR) questions by HR, but otherwise pretty open and general. Some interviewers preferred to describe their own role and abilities.   1 Answer

  7.  

    Accepted Offer
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Kaplan University.

    Interview

    Single interview by HR w/testing and then with ADOA and then DOA or EDOA

    Interview Questions

  8.  

    Financial Aid Advisor Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Kaplan University (Chicago, IL) in February 2013.

    Interview

    Went through 3 rounds of interviews. Most of the questions centered around background experience in education and financial aid processes as well as customer service skills. The time to hear the decision was reasonable.

    Interview Questions


  9.  

    Career Services Advisor Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Kaplan University (Omaha, NE) in January 2013.

    Interview

    i submitted a resume and completed an application. Phone interview, then panel interview followed by a presentation that I would give to students on any employment related topic. Interviewed with the President.

    Interview Questions


  10.  

    Admissions Advisor Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Kaplan University (Omaha, NE) in January 2013.

    Interview

    Standard process: Telephone interview, meet with the director (immediate boss) and a meeting with the entire team, which was entirely unexpected, but nice, president, and then a meeting with the regional VP.

    Interview Questions

    • Why is the position important to you?
      Discuss a work conflict that you were faced with and had to overcome.
      What does work ethic mean to you?   1 Answer

See What Kaplan University Employees Are Saying

great

StarStarStarStarStar   Former Student Default Counselor in Fort Lauderdale, FL

Pros: “awesome fun place to work”“awesome fun place to work” – Full Review

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