Kareo Help Desk Technician Interview Questions | Glassdoor

Kareo Help Desk Technician Interview Questions

Interviews at Kareo

1 Interview Review

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Help Desk Technician Interview

Anonymous Employee in Irvine, CA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through a recruiter. The process took 5 days. I interviewed at Kareo (Irvine, CA) in May 2013.

Interview

Got sent an email based on my resume on Indeed asking if I'd be interested in joining Kareo, and it was perfect timing since I had been looking for a new position as my old job was getting stale. Had one 30 minute phone interview with an HR rep explaining the position and asking some general skill based questions. Very friendly and engaging, definitely more of a conversation than interview. Told me I can expect a follow up within the next day or two, and the next day I received an email asking me to come in for a second, in person interview from a different HR rep. The in person interview was with two managers, and asked more skill and background based questions (network, imaging, etc...), which lasted about an hour or so. Later that evening, received an email from the HR rep saying he received feedback and would like to set up another time to speak. The next morning we connected, and told me the managers were impressed and would like me to start the next week, which I did.

Overall, the entire process spanned about 3-4 business days, and communications were always very prompt, professional, and helpful.

Interview Questions

  • Nothing too intense, more of get to you know type interviews to make sure the fit was right. Technical questions were pretty basic (what do you check for when the internet stops working?)   Answer Question

Negotiation

The starting rate was above what I was looking for, so I didn't need to negotiate.

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