Kelly Services Customer Service Representative Interview Questions | Glassdoor

Kelly Services Customer Service Representative Interview Questions

Updated Dec 13, 2017
24 Interview Reviews

Experience

Experience
58%
21%
21%

Getting an Interview

Getting an Interview
75%
17%
4%
4

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy

24 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

 

Customer Service Representative Interview

Anonymous Interview Candidate in Remote, OR
Declined Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 5 days. I interviewed at Kelly Services (Remote, OR) in October 2017.

Interview

The Process was fairly easy and fast from start to finish. I did a on camera interview with the hiring agent and was offered the job immediately the paperwork process was a bit unorganized and that’s why I moved on.

Interview Questions

Other Interview Reviews for Kelly Services

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Florence, SC
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Kelly Services (Florence, SC) in June 2017.

    Interview

    Online application, then answer about 20 scenario-based questions. It was very, very easy. I applied using a Samsung tablet and uploaded my resume by attatching a file from Drive in my Google account.

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Greensboro, NC
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Kelly Services (Greensboro, NC) in June 2017.

    Interview

    The interview process wasn't long. We communicated via email and I had to schedule a video interview. The rep was nice and friendly, but I was nervous, so I blew it. I would recommend you stay calm.

    Interview Questions

    • Describe a time you had an irate customer and how did you handle it.   Answer Question
    • Describe a time when you went above and beyond for a customer.   Answer Question
    • Give a step by step example on how to do something.   Answer Question
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Pittston, PA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Kelly Services (Pittston, PA) in July 2016.

    Interview

    She asked questions about what i was looking for job wise,my pay expectations and what field i like most to work in. We sat across from each other and i gave her a copy of my updated resume and she went over application to submit it to company,she stated that if she gets a call from them then she would call me.

    Interview Questions


  4.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Kelly Services.

    Interview

    The hiring and interview process went very smoothly I applied with them and they took like 2 days to get to me and ask me to go in for an interview

    Interview Questions

    • Tell me of a time you had to solve a difficult situation?   Answer Question

  5.  

    Customer Service Representative Interview

    Anonymous Employee in Fayetteville, NC
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Kelly Services (Fayetteville, NC) in January 2016.

    Interview

    phone interview then you will get one more phone interview and then offer you the job. Interview is simple and straight foward questions nothing special or hard. Its just basic questions talking about you and your expericens from your previous jobs. Also talk about how to handle a upset customer and talk about how you would sell something.

    Interview Questions

    • what jobs have you done
      what do you do with a angry customer   Answer Question

  6.  

    Customer Service Representative Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Kelly Services (Jacksonville, FL) in January 2016.

    Interview

    Over the phone and large amount of paperwork to fill out. There was also soft skills as well as technical testing. Some of the testing were not even related to job I applied for.

    Interview Questions

    • Why do you want to make a career change?   1 Answer

  7.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience

    Application

    I applied through a staffing agency. The process took 1+ week. I interviewed at Kelly Services.

    Interview

    I didn't apply, they found my resume on a career builder.com and they called me, asked if I was interested in a temporary position, my years experience, what programs I've worked with, and told me the salary. They set up an interview with the hiring manager and called the next day to offer me the position.

    Interview Questions

    • Have you ever worked with referrals?   2 Answers
  8.  

    Customer Service Representative Interview

    Anonymous Employee in Scottsdale, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at Kelly Services (Scottsdale, AZ) in September 2015.

    Interview

    Very easy questions reviewing my experience and what I was looking for in a job.Was then called into the office for a 1 on with Julie. She went over the assignment, the job duties and asked if this would be a match. I then had to perform a Microsoft office exam and typing test.

    Interview Questions


  9. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Troy, MI
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Kelly Services (Troy, MI) in July 2015.

    Interview

    Very quick. Only required one interview. The questions were behavioral questions and they also asked about previous job history. The recruiter was very friendly and very patient with providing time to think about the given questions.Overall, very easy interview.

    Interview Questions


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.