KeyBank Interview Questions | Glassdoor

KeyBank Interview Questions

Updated Aug 20, 2017
361 Interview Reviews

Experience

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Candidate Interview Reviews

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  1.  

    Financial Advisor Interview

    Anonymous Interview Candidate in Cleveland, OH
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at KeyBank (Cleveland, OH) in March 2017.

    Interview

    Standard BS. They don't get very creative with their questions, but do want to know who you are, where you want to go, etc...

    Be prepared to answer/discuss fundamental financial questions

    Interview Questions

    • What sets you apart from your competition for this position?   Answer Question

  2.  

    Licensed Relationship Manager Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at KeyBank (Rochester, NY) in February 2017.

    Interview

    Quick phone interview with recruiter, interview with staff from your branch then interview with senior management and financial advisor. They follow up very quickly. I found the interviews very comfortable.

    Interview Questions

    • What would you say your greatest weakness is   1 Answer
  3.  

    Personal Banker Interview

    Anonymous Interview Candidate in Penn, PA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at KeyBank (Penn, PA) in February 2017.

    Interview

    I spoke with the recruiter who was very nice a mm d professional. I received a call from the Area Manager to meet, the interview process was more of an attack then what I had to offer key Bank. While I understand that the sales culture is important in banking not every branch is going to hit their goals every year this does not mean the branch is unsuccessful or unproductive. I have had many very successful years but the interviewer was not interested.

    Interview Questions

    • Tell me about your responsibilities as a branch manager.   Answer Question

  4. Helpful (1)  

    Contact Center Specialist Interview

    Anonymous Interview Candidate in Brooklyn, OH
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at KeyBank (Brooklyn, OH) in January 2017.

    Interview

    Four people were to interview at 5pm. You must bring an ID to enter the building. We all were escorted into a room by the hiring manager, there were 4 different tables set up (one for each of us). Each applicant was interviewed by 2 people (one of which was a manager and the other a peer) who switched up asking and answering the questions.

    Interview Questions


  5.  

    Online Banking Customer Service Representative Interview

    Anonymous Employee in North Royalton, OH
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 4+ weeks. I interviewed at KeyBank (North Royalton, OH) in January 2017.

    Interview

    I didn't apply, but a recruiter contacted me via email since I was in their talent network and my skills matched the job. After they called, I applied and soon after I had to complete a virtual tryout in which I went through a simulation of what I would be doing on the job. After I passed that, a couple weeks later the recruiter called to set up phone interview. Basic questions were asked. Then another recruiter contacted me to set up an interview. Went in and spoke with 2 individuals. Job offer came the next day.

    Interview Questions

    Negotiation

    Nonnegotiable


  6.  

    IT Engineer Interview

    Anonymous Interview Candidate in Cleveland, OH
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at KeyBank (Cleveland, OH) in January 2017.

    Interview

    I was solicited by recruiters for Key Bank via Linkedin and via direct email multiple times over the past year. The eventually solicited me with an opening for an IT Engineer position that was partial telecommute, which is perfect for me.

    I spoke with two different recruiters via email and then spoke with another on the phone. The process went well and they all agreed that I had a great skillset that would fit the position that they had open. They advised that they were going to get me an interview with the hiring manager asap and get back to me with a schedule for that.

    Then a few weeks went by with nothing from Key Bank. I followed up and was told via email that "You're still in the running, that's all we know". Then over a month went by hearing nothing back from them.

    Overall, poor experience. They clearly have communication issues or other internal issues and are very disorganized. At this point, they have made it clear that they are ok with just ignoring people. Would not accept a job offer if one was made after this experience.

    Interview Questions


  7.  

    Software Engineer Interview

    Anonymous Employee in Cleveland, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at KeyBank (Cleveland, OH) in January 2017.

    Interview

    The entire process took about 3 months. I applied to Key online, was called about a month and a half later for an initial phone screening with a recruiter, then another with a manager, and last, had an in person interview with 3 Key employees. I was mostly asked about my background and experience with technology.

    Interview Questions

    • Why did you decide to become a programmer?   Answer Question
    • What languages do you know? How do you go about learning new languages?   Answer Question
  8.  

    Call Center Representative Interview

    Anonymous Employee in Brooklyn, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at KeyBank (Brooklyn, OH) in January 2017.

    Interview

    Basic, what would you do if you had a difficult customer, name a time when you went out of your way etc. 1st interview is over the phone, basic questions, why do you want the job, and them just trying to figure out the type of person you are and how you would respond to certain situations.

    Interview Questions

    • name a time when you went out of your way to help a customer   1 Answer

  9.  

    Collections Specialist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at KeyBank (New York, NY).

    Interview

    it was very interesting process to go through. has interview with 3 or more people in the same department. I ended up with the job so I guess it went great

    Interview Questions


  10.  

    Capital Markets Analyst Interview

    Anonymous Interview Candidate in Cleveland, OH
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3+ months. I interviewed at KeyBank (Cleveland, OH) in December 2016.

    Interview

    Process was fair and well organized. Was invited to a Superday which consisted of 3 interviews - one behavioral, one technical, and one case study. Interviewers were not harsh, but super kind and engaging. Behavioral felt more like a conversation, which is good indication of the work environment.

    Interview Questions

    • If I had to choose to give a loan to company A or company B, competitors in the same market, how would I go about choosing which one?   Answer Question

See What KeyBank Employees Are Saying

StarStarStarStarStar   Current Lockbox Specialist in Albany, NY

Pros: “Great coworkers and supervisors. The hours and benefits are great and the work is easy. There is a lot of flexibility to arrive late/ leave early for appointments. Some positions have...”“Great coworkers and supervisors. The hours and benefits are great and the work is easy. There is a lot of flexibility to arrive late/ leave early for appointments. Some positions have productivity-based incentive pay.” – Full Review

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