KeyBank Lead Teller Interview Questions | Glassdoor

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KeyBank Lead Teller Interview Questions

Interviews at KeyBank

7 Interview Reviews

Experience

Experience
72%
14%
14%

Getting an Interview

Getting an Interview
71%
29%

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy

Helpful (3)  

Lead Teller Interview

Anonymous Employee in Salt Lake City, UT
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. The process took 2+ months. I interviewed at KeyBank (Salt Lake City, UT).

Interview

First there was a phone interview, then one on two face to face, then 1 on three face to face.
From the last interview until the offer there were about 3 weeks.

Interview Questions

  • Sales experience questions, how do you handle conflict, role play of sales,...etc...   Answer Question

Other Interview Reviews for KeyBank

  1.  

    Lead Teller Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at KeyBank (Seattle, WA).

    Interview

    I didn't really try to get this job. I was hoping to get an administrative assistance position elsewhere (anywhere really). I guess my lack of caring came off as confidence, because I was offered the job and, being desperate to leave my (at the time) current job, I took it.

    Interview Questions

    • Basic customer service/conflict resolution questions. Questions about how many referrals I had at my (at the time current) job.   Answer Question

  2. Helpful (1)  

    Lead Teller Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at KeyBank in September 2015.

    Interview

    Very brief. Started with a phone screening and then I went to a hub branch to meet with senior management. Entire process was smooth. Other questions were about my background

    Interview Questions

  3.  

    Lead Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    I applied online. I interviewed at KeyBank.

    Interview

    Their hiring process is pretty good where most of the questions are behavior based and cash handling experience is must. They like specific and detail answers than general answers. They kind of make us feel
    Comfortable by asking questions about our hobbies and interests.

    Interview Questions

    • Tell me one time when you went above and beyond your limits to help a customer?   1 Answer

  4.  

    Lead Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at KeyBank.

    Interview

    I applied online and received the virtual tryout link in an email the next day.
    I completed the virtual tryout and the next day received a call to schedule a phone interview.
    The phone interview went well I think, I was VERY nervous as this was my first phone interview (I had previously only worked for small companies)

    Interview Questions

    • How would you help your branch meet sales goals?
      How would working at KeyBank help you achieve your personal goals?
      How do you motivate a team?   Answer Question

  5.  

    Lead Teller Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at KeyBank (Seattle, WA).

    Interview

    Once I sent my application in I received an email for an assessment. The next morning I was contacted by an recruiter for an phone interview. The next day I received a call to come in for a face to face interview but because i couldn't make the date given and asked for the following day, they decided NOT to move forward with the interview. The women that called me from the bank told me she had to ask her manager if she was available the following day and she said she would call me back but never did. I sent a follow up email for an update but never received a response.

    Interview Questions

    • Tell me a time when you had to deal with a difficult customer and how did you handle it?   1 Answer

  6. Helpful (6)  

    Lead Teller Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at KeyBank (Seattle, WA) in September 2016.

    Interview

    Interview process was fairly standard. A recruiter contacts you for a phone screen. Pass that and the recruiter pairs you with the hiring manager for an in person interview.

    Interview Questions


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