Knoah Solutions E Support Officer Interview Questions | Glassdoor

Knoah Solutions E Support Officer Interview Questions

Updated May 14, 2017
10 Interview Reviews

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E Support Officer Interview

Anonymous Employee in Hyderabad (India)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 days. I interviewed at Knoah Solutions (Hyderabad (India)) in June 2016.

Interview

1st round was basic english grammer test offline
2nd round was online test of 5 questions which are easy they just check your communication and writing skills
You will have a typing test you should get 30 words per minute
3rd round is operations round basic questions on networking.

Interview Questions

  • Explain about routers, specifications of your laptop, tcp/ ip , ping etc   Answer Question

Other Interview Reviews for Knoah Solutions

  1.  

    E Support Officer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Knoah Solutions (Hyderabad (India)) in April 2016.

    Interview

    5 rounds 1 HR, 2 voice and accent, 3 typing 4 technical 5 hr whole one day process. Technical will be easy you need to have basic knowledge on windows, networking and TV, They will ask straigh questions to us

    Interview Questions

    • Basic questions on networking, attitude, customer interaction   1 Answer

  2.  

    E Support Officer Interview

    Anonymous Employee in Pune (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 days. I interviewed at Knoah Solutions (Pune (India)) in January 2016.

    Interview

    There were four rounds- written test related to computer, typing test, operations, hr. First round was conducted during day, second round in evening and It was quite late in night but I got selected and hr told me the date to come

    Interview Questions

  3.  

    E Support Officer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Knoah Solutions (Hyderabad (India)) in September 2015.

    Interview

    Four rounds one is EPT (English proficiency test) and the other one is chat round in which they'd check your punctuation and sentence framing skills and then Ops round with operations manager face to face interview in which they'll ask about basic questions of networking and android technology and last but not least is HR round in which they'll discuss about package and cab facility and shift timings.

    Interview Questions

    • Completely based on English verbal skills.   1 Answer

    Negotiation

    I'm a fresher and there is no chance of negotiation for me. Experienced candidates may negotiate quite a bit.


  4.  

    E Support Officer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Knoah Solutions (Hyderabad (India)) in April 2015.

    Interview

    The Interview process for non-voice(chat process) was moderate. You need to have some technical knowledge.
    There are 5 rounds.
    1. Aptitude test(English grammer written, multiple choice questions),
    2. Technical round(written),
    3. Typing speed test(30 wpm required),
    4. Chat test(You have to chat with the interviewer. They test your communication skills over chat),
    5. Operations round(Manager from the floor will Interview, typical subject or process related question),
    Then HR discussion regarding the work type, salary and transportation.
    Be prepared until 10:00pm.

    Interview Questions

    • Operations Round :
      Q : A customer contacted regarding his current package that is expired and he is being charged more than what he used to be. How will you convince the customer?   1 Answer

  5.  

    E Support Officer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Knoah Solutions (Hyderabad (India)) in January 2015.

    Interview

    Most easiest interview process as I ever faced. Contains four rounds
    1. Grammer test
    2. Mock chat
    3. ops round - 1 (type test and technical written test).
    4. ops round - 2 (HR).

    Interview Questions

    • I didn't faced any difficult questions, just the networking basics.   Answer Question

  6. Helpful (2)  

    E Support Officer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Knoah Solutions (Hyderabad (India)) in June 2013.

    Interview

    Interview consists of 4 rounds >> 1) English Proficiency Test >> 2) Chat Round >> Operations Round (Consists of technical and typing speed) >> Personal round which deals with negotiations...

    Interview Questions

    • Name of Android 2.2 version?   1 Answer

  7. Helpful (2)  

    E Support Officer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 4 days. I interviewed at Knoah Solutions (Hyderabad (India)) in May 2013.

    Interview

    first there is an english exam , then typing round and next comes typing test to check typing speed and then knowledge about mobile and computers

    Interview Questions

  8.  

    E Support Officer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at Knoah Solutions (Hyderabad (India)) in October 2012.

    Interview

    General English Written Test
    Technical Written Test
    Typing Test
    HR Rounds (non-technical)
    HR Round (technical)
    Director Round

    Interview Questions

    Negotiation

    I was told by the HR director that I'll be getting 10k per month till completion of training and after 3 months I'll be getting 12k per months.


  9.  

    E Support Officer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Knoah Solutions (Hyderabad (India)) in May 2012.

    Interview

    This was ok i applied directly and got through as I had previous work exp then I was promised to be paid certain amount when was then decreased during joining time

    Interview Questions

    • Prepare on english grammer and comprehension   1 Answer

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