Knoah Solutions Level III Technical Support Engineer Interview Questions | Glassdoor

Knoah Solutions Level III Technical Support Engineer Interview Questions

2 Interview Reviews

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Level III Technical Support Engineer Interview

Anonymous Employee in Hyderabad (India)
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. The process took 5 days. I interviewed at Knoah Solutions (Hyderabad (India)) in August 2011.

Interview

The first round was a Personal Information Round with an HR executive. The next round was an one-on-one interview with the Management. The most crucial part is the interview with a client manager which is technical and usually telephonic. The final round is a Documentation and Negotiation round with an HR executive where I was extended an offer to join. There was a 3 day gap between the 3rd round and confirmation.

Interview Questions

  • Why would you want to join a smaller organization?   1 Answer
  • What do you think will be your biggest challenge if you join us?   1 Answer

Negotiation

The negotiation was mainly about the pay package. I asked for a 30% percent hike over my previous salary and was offered 25%. I would recommend prospective interview candidates to ask for no more than 30% hike over previous pay and ask for more information about growth opportunities.

Other Interview Reviews for Knoah Solutions

  1.  

    Level III - Technical Support Engineer Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Knoah Solutions (Hyderabad (India)) in March 2011.

    Interview

    HR- Recruiter from the company called me after sourcing my profile in job portal, I worked in more reputed organization earlier so was called and interviewed in 2 hours time and I got selected.

    Interview Questions

    • Have you provided support for Mac using customers   1 Answer
    • Do you know about hardware configuration of computers   1 Answer

    Negotiation

    I was informed that there would not be any deductions but please check the deductions carefully


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