Kohl's Interview Questions | Glassdoor

Kohl's Interview Questions

Updated Feb 27, 2017
2,376 Interview Reviews

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  1. Helpful (103)  

    MJM Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Kohl's.

    Interview

    I applied online to Kohl's and received and email the next day scheduling my interview for the next week. I arrived 10 minutes early to my interview and the floor supervisor took me back first. she was super nice and wanted me to be comfortable. She mainly asked me about my previous job and why I wanted to work for Kohl's. She asked some situational questions too like what I would do if I needed to help two customers at a time. She really liked me, so she told me to wait for the assistant store manager to interview me as well. The assistant store manager was super nice too and pretty much asked me the same questions as the supervisor. I got my offer letter the next day offering me the job.

    Interview Questions

    • What would you do if you were helping a customer and another customer interuppted and demanded your attention?   1 Answer
    • Why do you want to work for Kohl's?   1 Answer
    • Name a time you saw a co-worker doing something unethical and explain how you handled it.   Answer Question
  2.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Kohl's.

    Interview

    The process was quick and easy but come to find out they just want complete availability 24 hours of the day and then you're hired. If you start requesting days off they will interview you but you need to become available to get the job

    Interview Questions

  3.  

    POS Sales Associate Interview

    Anonymous Interview Candidate in Folsom, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Kohl's (Folsom, CA).

    Interview

    Applied online, got an email to come in for an interview a few days later. Asked me 1 or 2 questions before I mentioned I was 17, then they told me they couldn't hire me until I turned 18. Which confused me, because I'd already told them my age in my application.
    The interviewer was professional, but quite friendly nonetheless.

    Interview Questions

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  5.  

    Kohls Sales Associate Interview

    Anonymous Employee in Delafield, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Kohl's (Delafield, WI).

    Interview

    A simple group interview where you sat at a table and they asked basic questions about your character. Basically if you were friendly and had a pulse they would hire you. They hired everyone at the interview on the spot.

    Interview Questions

    • How would you deal with a difficult customer?
      There is something you see as a safety hazard, what should you do?
      Tell me about yourself  
      Answer Question
  6.  

    Store Management Interview

    Anonymous Employee in Amherst, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Kohl's (Amherst, MA).

    Interview

    Interview Process was fairly easy going. It was held on campus, during the 3 hour interview I met with 4 executives from the surrounding regions. Its started as a group interview with about 5 or 6 students who had to come to a consensus about a customer service situation. From there we were separated to individual interviews with 2 executives at a time.

    Interview Questions

  7.  

    Sales Associate Interview

    Anonymous Employee in Chino Hills, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Kohl's (Chino Hills, CA).

    Interview

    Get scheduled for an interview.
    Manager or assistant manager usually asks you some questions. If they're interested they tell you a bit about the job. They give you some feedback on what you can do better next interview. Depending on your location, they're all very nice and calming.

    Interview Questions

  8.  

    Cashier Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Kohl's.

    Interview

    Very simple. went to the store and manager asked questions about my life and my work ethic. Asked about what I was doing as a student. Not a lot of questions. lots of students worked there.

    Interview Questions

  9.  

    Anonymous Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Kohl's.

    Interview

    I applied through my college at the career fair. They emailed afterwards and set up an interview within the next week on campus. The interview was about 15 minutes. It was an average interview with basic questions. The interviewers were very nice and friendly people. The job description seemed like it would entail a lot more responsibility and opportunity to grow in the marketing and advertising area but after further description, it was basically like working at a Kohl's Department Store. Personally that is not what I was looking for in an internship.

    Interview Questions

  10.  

    Customer Service Representative Interview

    Anonymous Employee in Saint Petersburg, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Kohl's (Saint Petersburg, FL).

    Interview

    A group interview with typical interview questions where each person was selected to go first for at least on question to answer first and then everyone else would go around the table and answer

    Interview Questions

  11.  

    Intern Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Kohl's.

    Interview

    I did an on campus recruitment interview with Kohls which was about 30 mins. Not very formal, the people where very welcoming and was called with a few weeks letting me I was hired for a management in training intern.

    Interview Questions

    • What attracted me to Kohls? What leadership roles have I had in the past? What are my 3 opportunities?   Answer Question
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