LCBO Customer Service Representative - Fixed Term interview questions
based on 5 ratings - Updated Dec 1, 2023
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
5 interviews
LCBO interviews FAQs
Customer Service Representative - Fixed Term applicants have rated the interview process at LCBO with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative - Fixed Term roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at LCBO overall takes an average of 10 days.
Common stages of the interview process at LCBO as a Customer Service Representative - Fixed Term according to 1 Glassdoor interviews include:
Group panel interview: 100%
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I applied online. I interviewed at LCBO (Ottawa, ON) in May 2023
Interview
Brief phone call with a general manager. Short and to the point about the process and the job. I ended up being passed up to corporate to place me because the store I interviewed at was too far for my commute.
Interview questions [1]
Question 1
What is an example of an interaction with a difficult customer from a previous job, and how did you handle the situation?
I applied online. The process took 1 week. I interviewed at LCBO (Waterloo, ON) in Oct 2022
Interview
It was an interview over the phone. The interview was very informal. The interviewer asked a few standard interview questions like, can you lift 50 lbs., are you legally able to work in Canada, do you need any accommodations for the job...
I applied online. The process took 4 weeks. I interviewed at LCBO (Oshawa, ON) in Nov 2015
Interview
Two store managers sat across me at at table in a large room - where there were many other tables with the same scenario. They were very good about repeating and rephrasing questions so I could provide the best possible answer. They were friendly and open; and laughed at my jokes.