LTD Commodities Customer Service Representative Interview Questions | Glassdoor

LTD Commodities Customer Service Representative Interview Questions

4 Interview Reviews

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Customer Service Representative Interview

Anonymous Employee in Bannockburn, IL
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 2 days. I interviewed at LTD Commodities (Bannockburn, IL) in November 2015.

Interview

The interview process was very simple and straightforward.

Walked into the office to drop off my resume. Spoke to a woman in HR that day and discussed the opportunity. The interview was scheduled for two days after.

As soon as the 1-on-1 interview ended, a job offer was extended.

Interview Questions

  • Give me a scenario in which you had to make a quick decision to resolve the conflict. How did it turn out?   Answer Question

Other Interview Reviews for LTD Commodities

  1.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at LTD Commodities in October 2011.

    Interview

    they make you pretend to sell them something at the end of a call to make sure you have the skills to upsell during the holidays..easy process they usually hire everyone who pass drug test

    Interview Questions

    • transportation,,, they want to make sure you can get there and they want you to commit to evening hours   Answer Question

    Negotiation

    none


  2.  

    Customer Service Representative Interview

    Anonymous Employee in Aurora, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at LTD Commodities (Aurora, IL) in September 2010.

    Interview

    Hired as a seasonal worker with possibility for permanant hire, based on performance. Phone screen was about 20 minutes, face to face was with HR, and then with a call center manager and finally the supervisor, in all 2.5 hrs. Pay was $14.50

    Interview Questions

    • Situtation regarding angry customer   1 Answer

    Negotiation

    did not negotiate, others did with success


  3.  

    Customer Service Representative Interview

    Anonymous Employee in Aurora, IL
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at LTD Commodities (Aurora, IL) in September 2010.

    Interview

    You will go through 2-3 interviews, if you pass to their satisfaction; then be offered a temporary position.

    Interview Questions

    • What is your definition of customer service?   1 Answer

    Negotiation

    There is no negotiation on the hourly they offer you. There is no negotiation of work status, you will be offered only a temporary position. During the process of hire, if you are late 3 times, you are fired! I wasn't, but others were.


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