Learning.com Customer Support Specialist Interview Questions | Glassdoor

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Learning.com Customer Support Specialist Interview Questions

Interviews at Learning.com

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Customer Support Specialist Interview

Anonymous Employee in Portland, OR
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. The process took 1+ week. I interviewed at Learning.com (Portland, OR) in July 2018.

Interview

It was a very positive experience. Everyone I interacted with was very friendly and professional. The process was quick, but thorough. There was a brief phone interview followed by a formal in-person interview.

Interview Questions

  • Describe a time you had a disagreement with a coworker. How did you handle that?   Answer Question
  • If the phone rang, you had a chat request, someone sent you an email requesting assistance, you had a meeting in five minutes, and an internal customer was at your desk asking for support, in what order would you handle those tasks?   1 Answer
  • How do you handle high-pressure work environments?   Answer Question
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