LegalMatch Customer Service Interview Questions | Glassdoor

LegalMatch Customer Service Interview Questions

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Customer Service Interview

Anonymous Interview Candidate in South San Francisco, CA
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took a week. I interviewed at LegalMatch (South San Francisco, CA) in March 2012.

Interview

Legal Match called for a phone interview and since I was available then we did it right then. It took about 45 minutes, the hiring manager went over a bit about what the job entailed and discussed my resume. Typical interview questions.

The next week I went in for an in person interview. You need a car, there is no public transportation to Oyster Point. There are some food places in the Oyster Point office buildings and food trucks come by also. Anyway, I interviewed with the hiring manager and the general manager. It took about an hour and included a written question and answer - tell me why we should hire you. Hand written, so not so great for a person who needs to edit, like me.

The sales team is in Texas and sounds like there is a lot of churn and pressure there. I didn't see that as much in the So. SF office.

Interview Questions

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