Sephora Interview Question: Let's say someone comes into ... | Glassdoor

Interview Question

Sales Associate Interview Madison, WI

Let's say someone comes into the store and purchases a

  perfume. They leave the store, but slip and fall on the ice outside, shattering the perfume they just bought. They come back into the store to let us know what happened, what do you do?
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I would let them know we will try to help them out and get a manager. I would be inclined to get them a new perfume to replace the broken one, as they had just purchased it and fell outside.

Interview Candidate on Apr 26, 2019

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