Liberty Mutual Insurance Interview Questions | Glassdoor

Liberty Mutual Insurance Interview Questions

Updated Apr 26, 2017
619 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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Difficulty

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  1. Helpful (7)  

    Internship Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Liberty Mutual Insurance.

    Interview

    The interview process was short. It was one phone interview and then an interview with the hiring manager at the branch office. The phone interview was about 10 minutes while the in person interview was around 45 minutes.

    Interview Questions

    • Why do you want to work for Liberty Mutual and other behavioral questions.   Answer Question

  2.  

    Corporate Development Program Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Liberty Mutual Insurance.

    Interview

    1st step in a behavioral interview process (Video Conference)
    2nd step - behavioral and Case (In Boston)

    I completed only the video conference. The initial video conference interview was basically a screen process. Not very complicated and a pleasant experience.

    Interview Questions


  3.  

    Claims Career Development Program Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Liberty Mutual Insurance.

    Interview

    A regional recruiter handed me her card and recommended I apply for their internship program. We scheduled a phone interview for a week later and at the end of it she stated she would recommend me to be interviewed for the CCDP instead. Then, I was contacted by an HR rep in the office where I would be working to set up a final interview another week or so later. That interview consisted of two back to back 45 minute interviews with two separate hiring managers each, followed with 30 minutes of job shadowing. As of right now I am waiting to hear back from the company regarding an offer.

    Interview Questions

    • Describe a time you used data to streamline an operation.   Answer Question

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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Liberty Mutual Insurance in April 2017.

    Interview

    Interview process was fairly quick. Phone interview, face to face interview with two supervisors and "meet" with a a manager. I was asked what seemed like a lot of questions for a simple customer service position. The manager just asked you the same questions the supervisor asks.

    Interview Questions


  6.  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Portland, OR
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Liberty Mutual Insurance (Portland, OR) in April 2017.

    Interview

    Phone recruiter called and set appointment time. 20-30 minute phone screening with general questions and waited a few weeks and got call back. Scheduled meeting with hiring manager and claims department supervisor and another supervisor and had good conversation

    Interview Questions

    • Tell us about a time wherein you disagreed with a Supervisor's directive and was able to resolve an angry customer's complaint   Answer Question

  7.  

    Injury Claims Adjuster Interview

    Anonymous Interview Candidate in Dallas, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Liberty Mutual Insurance (Dallas, TX) in April 2017.

    Interview

    Applied online and was contacted 3-4 days later to do a phone screening. I prepared for two hours and the person who was supposed to interview me had her assistant do it. The assistant didn't explain why the hiring manager wasn't conducting the interview nor even acknowledged the change. She seemed young due to the lack of energy, inexperienced, and apathetic. She asked me only 3 questions and said she would forward the answers to the hiring manager. She didn't really go over what the job entails nor talked about LM as a whole. Compared to State Farm's interview, this was 2/5 and SF was 5/5 due to the organization of the interviewer and respect given.

    Interview Questions

    • Why do you want to work at Liberty Mutual?   1 Answer
    • Name a time you improved a process at work.   Answer Question
    • Why should we hire you?   1 Answer

  8.  

    Inside Auto Claims Representative Interview

    Anonymous Interview Candidate in Marlton, NJ
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Liberty Mutual Insurance (Marlton, NJ) in April 2017.

    Interview

    I applied online, took the test, got called for an interview. Interviewed with two managers and got called for a second interview with the regional manager. Told me to wait 1-2 weeks for a response and now I wait.

    Interview Questions

    • Why Liberty Mutual? What was the most difficult situation you had and how did you deal with it?   Answer Question

  9. Helpful (5)  

    Field Property Adjuster Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 1+ week. I interviewed at Liberty Mutual Insurance.

    Interview

    I completed an application online and took an assessment test which measured general competencies and the ability to multi-task. I was then scheduled for a phone interview with a recruiter. The recruiter was very brief and seemed some what rushed. She asked very general questions about my resume. I was then scheduled for a Skype interview with my prospective manager. He asked no STAR questions and was very informal. We did not discuss my resume, but discussed the position a bit. The interview took less than 20 minutes. I actually have a lot of experience in the industry and am a pretty well qualified candidate. The hiring manager did not seem interested at all. I am not new to the hiring process at all and do not just expect to get a job because my resume looks good. I do however expect to be taken seriously as a candidate. I had to take time off for each interview and spent a good amount of time preparing for the interview. I've seen the same position posted and reposted with a hiring bonus. Do not waste your time.

    Interview Questions


  10. Helpful (1)  

    Counsel Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Interview

    The people I interviewed with were very responsive. It seems like a friendly community. The team was flexible to meet my schedule, and they were really good about communicating with me.

    Interview Questions

    • How would you work with the business department and how do you see your role?   Answer Question

  11.  

    Audit Senior Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Liberty Mutual Insurance (Seattle, WA).

    Interview

    Four interview and a case study. the case study was on security and change management. The questions were on It audit controls and behavourial questions followed by lunch the process was very good and interviewers were very friendly

    Interview Questions


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